Kayata Cave Suites

We stayed 3 nights at this wonderful little hotel. It has everything you could hope for. It is close to the town centre, has a great viewing area and a very nice breakfast. What impressed me more than anything was the genuine, friendly and helpful staff, particularly Sam at the front desk. Anything we asked for he provided with a smile even down to the TV which he changed for us. We didn’t ask him to, we just asked if he could show us if we could get Netflix on it and it turned out we couldn’t so he changed the TV for us. We asked for a bit of milk the first night and said we would then buy some and he said no, no just ask me anytime. Honestly, the nicest. The room we chose was also very fun and quirky and had a big dragon as the bed head and you could change the colour lighting. I would definitely recommend this place.

The stay by itself was very good . The hotel was good , the people were (then seemed to be) good . However I could have never believed that a tourist hotel like this would cheat us later in a very weird and unfortunate manner . I had left behind one of my expensive noise cancelling apple AirPods Pro. I realised as soon as we boarded the flight to India and we messaged the hotel giving them the exact location where I had left it at (under the left hand side pillow) They found it on the spot and agreed to keep it safe till they had any Indian guests visiting. The plan was to hand it over to an Indian guest who would courier it to us once back . We kept checking with them and they kept responding that they hadn’t had any Indian guests yet . A month later , last week , our friends visited turkey . We coordinated with them and requested the hotel guys to deliver it to our friends . That is when the hotel guys sent us a picture of an AirPod to confirm if that was ours . We had no reasons to doubt since they had confirmed finding it under the pillow in our room ! Most AirPods look the same in a picture . Our friends paid delivery charge of 400 lira and received the AirPod from them . When I finally received it in India , to my horror I found it was a fake AirPod ! It wasn’t my noise cancelling Apple AirPod . Had no serial number and the double vents of the latest version. Now the guys have simply refused to take responsibility for the cheating . They keep saying they had multiple AirPods and hence sent us the picture to recognise ours ! Not once did they mention that they had multiple AirPods or send us pictures of all the AirPods they had and asked us to give specifications ! I am so disappointed.. so disillusioned! How does a hotel catering to tourists cheat so easily and blatantly ?? How can they be so petty ? How can they lie so stupidly saying they had multiple pieces after having acknowledged finding my piece in our room a month ago. Their final response is that they r sorry and such accidents happen . Really ?? None of my friends are ever going there for sure !

Kayata is a cosy, unique and magical hotel. Ayse on reception was AMAZING- she was so attentive, kind, warm and responsive. Hotel is situated in the perfect location in Urgup with free parking outside (car essential in Cappadocia if you want to see the sites). We could walk to all the local attractions- restaurants, bars, wine tasting, hamam etc. The room was divine- I felt like royalty! We even got engaged in there it was that special. Breakfast was fab- Turkish breakfast in a cosy breakfast room with great service. Hotel is happy to arrange all the activities for you and alcohol is also available and can be brought to your room. Also recommend using the transparent dome tent on the terrace- so cosy, can arrange shisha and drinks with a moutain view which is amazing. Note there was a smell of damp in the room but I felt this was part and parcel of staying in a cave with its own jacuzzi and hot shower. A dehumidifier was provided. It didn't bother us much. Loved it and would stay again. Thank you.

This little Gem is simply unbelievable. It’s such a small boutique super luxury hotel, we loved it so much. The room was incredible in a cave.. it’s so dark at night almost scary! The staff ( all of them..) are extremely nice and so helpful. The night staff the breakfast staff, the cleaning staff ( which are the same) so nice We will be back with the kids.. Highly highly highly recommend..