Avis : The Westin Desaru Coast Resort

Réponse de l'établissement: Dear siaxt, Thank you for sharing your experience with us!We’re so pleased to hear that you had a relaxing and enjoyable stay — especially that you found the room clean, spacious, and cozy. While we regret that the bed and pillows were a bit too soft for your personal preference, we're glad you were still able to enjoy the overall comfort of the room.And thank you for the special mention of our Desaru fried rice — we’re thrilled it stood out as the highlight of your meal! We’ll be sure to share your kind words with our culinary team.We truly appreciate your feedback and hope to welcome you back again soon for a longer and even more restful visit.Kind regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Dear Shafiqah Safiee,Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you enjoyed your stay and found the location, cleanliness, and service to be worth every penny. 😊We're especially glad our team made a positive impression and that you appreciated the proximity to the beach. Your suggestion about making the hotel more kid-friendly is truly appreciated—we’re always looking for ways to improve and make our space welcoming for guests of all ages.We look forward to welcoming you back again soon!Best regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Dear Daniel TCH, Thank you for such a beautiful review!We’re absolutely thrilled to hear that your stay was filled with relaxing moments, from the ocean views and beach walks to afternoons by the pool and evenings with fresh, flavorful meals. It means a lot to know you felt welcomed from the very beginning and that the experience left such a positive impression.Best regards,Karin JongmanGeneral ManagerThe Westin Desaru CoastWe can’t wait to welcome you back for another peaceful escape — hopefully very soon!

Réponse de l'établissement: Dear Hasrol, we’re truly delighted to hear that you and your family had such a joyful and memorable stay with us. It means a lot to know that our staff, food, and the peaceful surroundings contributed to your happiness.A special thank you for recognizing Ajam – we’re so pleased to hear he made a positive impression on your stay. We will be sure to share your kind words with him and the rest of the team, as encouragement like this means the world to us.We look forward to welcoming you and your loved ones back again soon, Insha’Allah.Warm regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: We appreciate receiving your comments after your recent stay with us. We offer 4 different outlets with different kinds of food, we will continue to expand the offer so that there is something for every guest. Looking forward to your next stay with us.Best regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Thank you for your kind words!We’re so glad you enjoyed your stay and that we could be part of your birthday celebration with the cake and room decorations. It’s great to hear you appreciated the variety at breakfast as well. We hope to welcome you back again soon for another memorable stay!Best regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Dear HanFeiooo,Thank you so much for your fantastic review and perfect rating!We’re truly delighted to hear that you had such a great experience with us — from the warm service and helpful staff to the smooth communication and delicious breakfast. Knowing that we were able to make your stay pleasant and stress-free means a lot to us. Your kind recommendation is sincerely appreciated, and we can’t wait to welcome you back for another memorable visit!Kind regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Dear Angeline Khoo,Thank you for your lovely feedback!We’re so happy to hear you had a great stay and that you and your family enjoyed the amenities, swimming facilities, and easy access to our private beach. There’s nothing better than sunshine, the sea, and quality time with loved ones! We hope to welcome you back soon for another joyful family getaway.Kind regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast

Réponse de l'établissement: Dear Min Hui, Thank you so much for staying with us again and for sharing such kind words!We’re truly grateful for your continued support and delighted to know your second stay was just as enjoyable. A special thank you for recognizing Hezim — we’re so proud of the thoughtful and professional service he provided. Taking the initiative to assist with your early morning travel, breakfast, and morning call is exactly the kind of care we aim to deliver.Your appreciation means a lot to both Hezim and the entire team. We look forward to welcoming you back to The Westin again soon!Kind regards,Karin JongmanGeneral ManagerThe Westin Desaru Coast