Fort Pontchartrain Detroit, a Wyndham Hotel

Excellent room and view. Comfortable bed and great size of TV. Loved looking at the night lights along the river and watching boats cruise up the river. Front desk staff was courteous and friendly. Nice hotel bonus had hit dogs and drinks for tiger opening day.

You have to pay for parking and breakfast which for a traveling family is a lot. The view from our sixth room floor was breathtaking and the lobby was alive but the room and hotel was mostly outdated and old.

Great stay. The staff from the counter staff to the valets were super helpful and courteous. The room was great; the bed was very comfortable, and the pillows were also great. Worked out great for our cruise on the Detroit Princess since it's practically across the street. The valet parking was a little steep but the room view made up for it.

On a scale of 1-10 I would rate it a 7. Friendly staff good location across from the riverwalk. The pool is small but has a hot tub. Microwave in the lobby and a refrigerator in our room. You can sit out front and people watch or have a drink. Looks very good at first glance but too many small things that needs attention. Like the hallway carpet, the corners of the window seal cracking, needs paint touch ups and new or cleaned drapes and visible previous leaked bathroom ceiling. The sheets were hard and one light fixture didn’t work. The corner view, location, dining and patio area made up for an otherwise okay hotel. I would seriously suggest correcting repair and house keeping issues to make this a better place to stay.

The hotel checking staff were very professional and courteous, but the accommodations were not ideal. I get that this is a business and there is money to be made but, "hot" breakfast being $19? Then when I asked about it the staff said, well sometimes it's free, just depends on the day. That sounds shady. What was the deal that made us have to pay? The bathroom tub was stopped up; my guest and I had to draw straws to decide who would go 1st in the shower because the other had to stand in the dirty water to shower. Then there is the parking, they only offer $45/day valet parking, with no option for self-park unless you wanted to park in an outside lot downtown Detroit with no protection. Again, that sounds shady. Last rant is the people that cleans the rooms. I clearly had a "Do Not Disturb" sign on the doorknob, but it didn't stop the room cleaners from knocking, attempting to unlock the door & coming in the room with us still in bed, & check out wasn't scheduled until the next day. Again, that sounds shady. Overall, just not a good experience with this hotel.

I recently stayed at the Fort Pontchartrain Hotel during a quick business trip and was pleasantly surprised. The hotel was clean, and the staff were both courteous and helpful, making check-in and my overall stay smooth and comfortable. The location is perfect—right on the riverfront with beautiful views, and conveniently nestled in downtown Detroit. It’s within walking distance to great restaurants, entertainment, and the heart of the city’s energy. A solid stay for business or leisure. I’d definitely return