If it wasn't for the amazing happy smiling staff I would have given this a terrible rating. The owners of this hotel have not invested a cent into maintaining the hotel rooms and its obvious their standards are sub par, particularly given what they are charging per night. If its not the threadbare dirty towels, the stained bed quilts, the spitting stain leaving iron and ironing boards, or the broken bathroom fixtures and things that don't get replenished (coffee, shampoo, conditioner, soap, creamer) its that the staff haven't been properly trained and given the benefit of someone to teach and coach them. Will not be going back again to this hotel again or until such time as the standards have improved. Avoid
Traduire