Magnum Hotel & Suites West Bay

Rome situation is very bad and they keep 500 qr. for deposit it is normal but problem will be only when you check out they show different excuses and problems and they will deduct from your deposit money they scam with everyone before going to this hotel Be careful I am mentioning some pictures of what kind of rooms they provide to the guests

If I could give this place zero stars I would. Starting from our check in, the receptionist was exceptionally unprofessional and rude in her tone when responding to questions. They insisted on a “deposit” even though we booked and paid our full stay online. The front of house manager seems to be running a scam on towels and accused us of not returning them. They made us wait more than 15mins for our refund upon checking out, when though I vocalized more than once that we needed to leave to make our flight. Furthermore, house keeping never arrived on our final two days for some reason leaving us with soiled towels and an untidy room. They also charged us a 25 riyal for not having cash for the deposit payment, refusing to pay it back to us. I am convinced that they’re running a scam this way judging on all the similar experiences of others at this hotel. I do not recommend it, it’s over priced and outdated. You will get more at an even better hotel in West Bay, there is no shortage of it

Worst service you will ever have. We asks for a manager to assist us and requesting for consideration as we book to meet up with friends. They didn't allow us to come up in the room. As per the guy that talk to us. His name is Tony and seems his approach to us is more than a hotel security and he react all the time during the conversation instead of responding. His rude also the way he talk to us maybe because we're Asian that's why he doesn't even show any professional approach and instead of explaining nicely. His trying to show that we don't know anything. And telling us that all the rules is written on the paper that sign of our friends that come first to the hotel and insisting that, we should go through the whole thing while our friends are rush to sign in the reception and not being told of the timing. Considering that we booked the hotel through platform and there was none being mentioned that we cannot come up late at night even though, we booked the hotel untill the following day.

Polite staff. Dibin at reception very helpful to change my room immediately. Other security staff friendly and chatty. Swimming pool staff helpul and clean. Close to city centre walkeble distances mcdonald's open 24 hrs inside mall. Handy store on 3rd floor buy milk ans various options Restaurant on gound floor friendly staff and nice pastries Wifi access faster and convenient across the property. Recommended place to stay and visit Qatar for best amazing experience. Uber best option easy cheap and faster availability. Metro station closely 10 min walking distance and clean trains.

No towles in the room had to call 4 times but i did get them

I like the location and the views around. I didn't like the way they provided breakfast in the rooms and there was no variety of options.

Excellent hotel, clean rooms. The staff were friendly and accomodating. Excellent access on foot , Our room has a great view. We’ll definitely go back on our next staycation. :) :):):):):):):):):):):):):):):):):):):):):):):):):):)