Swissôtel Living Al Ghurair

L'emplacement est parfait, juste au dessus du centre commercial et il y a Carrefour où l'on peut faire du shopping. La chambre dans laquelle nous avons séjourné était une chambre familiale. À mon arrivée, j'ai brièvement communiqué avec la réception et on m'a donné une très bonne chambre. La pièce est immense à l'intérieur Vivre sous le même toit que mes parents n'est pas du tout gênant, chaque chambre a sa propre salle de bain, ce qui est très bien. Par ailleurs, le personnel de l'hôtel est également très enthousiaste et le personnel de nettoyage des chambres prendra également l'initiative de fournir plus d'eau, ce qui est très agréable. Je pense que tant que vous parlez anglais couramment, l'expérience hôtelière sera très bonne. Je reviendrai ici la prochaine fois que j'en aurai l'occasion !

Très mauvaise attitude de service, donc mauvais service

Very nice hotel

This hotel is very well located and attached to Al ghurair Shopping centre where there is a medium sized Carrefour supermarket, Centrepoint, Bath body and works, Marks and Spencer shop to name a few and several eateries and chemists. The metro station Union is about a five minute walk away. Easy access to everything as it is right in the hustle and bustle of Al Rigga. Taxis are readily available. The hotel is split into hotel rooms and apartments on each side. Both are accessed from 1st floor. There are 2 good sized swimming pools, with spa which you pay extra to access. There is a coffee shop in reception area open until late which offers cakes, sandwiches and coffees. Room service is 24 hours. TV selection is okay with a few English cinema films, CNN, Euronews and Travel channel. Apartments are spacious and well designed however furniture is dated and upholstery dirty and stained. Air conditioning in rooms weren’t always working properly. Kitchen area had large American fridge, washer dryer and kettle with coffee maker. No pods provided for Nespresso machine. No basic washing up liquid etc.. so going to supermarket next door will be a must to get basics. Bathrooms had Swiss shower gel, shampoo, conditioner. Bathrooms were huge, modern and clean. Rain shower lacked pressure but did the job. Overall, a fantastic stay as apartment was huge, located in a good vibrant part of Deira, close to airport and staff extremely friendly and professional. Furniture needs updating and maintenance needs  to look into fixtures. I would recommend and I would return due to location and outstanding staff

Hotel is big & comfortable. Location in a busy street makes access by car to the parking worse. Spacious underground parking. I had an apartment with a view of the city. Extra large bed. Facilities good. I had a relaxing stay.

Perfect