Staycity Aparthotels Dublin Augustine

This was our first experience of a Staycity appartment & the overall experience was very good. There was a mixup with our accommodation & other guests already had booked the room. This was quickly sorted by the staff & we were assigned another room on the top floor with wonderful views of Dublin. Our apartment was spotlessly clean & the decor & bedrooms were excellent. We found the shower not to be very good & on our last day we only had cold water. All the staff were excellent & special praise for Nitisha on reception who printed our boarding passes (despite lots of errors with my email) and was able to do this while multitasking with other guests & also answering the phone. We are regular visitors to Dublin & look forward to using Staycity appartments again.

May 21, 2025 I was directed from the StayCity Mark Street (where I prepaid for a room for 2 nights) for some bizarre reason. Upon arrival at the Augustine facility, I was met with a very smelly lobby, something of a mixed paints, or kerosene like, sharp and unpleasant smell, which a manager-like lady did not seem to care at all. The lobby soda was a rundown and dirty. The unsightly lobby aside, I was told by the gentleman who was checking me in that I may not have a room the next day (I pre-paid for 2 nights) ! I asked him to use the hotel phone to call the Mark Street facility but was told he can’t since the hotel doesn’t have a phone to call their chain facility! After the l6 hour international travel, I was worn out. I immediately decided to cancel the booking with StayCity. That’s enough exposure for me to decide to stay away from this hotel brand! The Reasons cited by the mark street facility to transfer me were bizarre and may warrant investigation. The Augustine facility lobby is simply unsightly and smelly, which reveals poor management and bad taste, even for a budget hotel or aparthotel!

I had a great stay at this hotel. The rooms were a very good size—spacious enough to relax comfortably after a day out—and everything was spotlessly clean. The housekeeping team clearly takes pride in maintaining high standards. The location is another big plus. It’s perfectly situated for exploring Dublin, with easy access to public transport, restaurants, and many of the city’s main attractions. Whether you're visiting for sightseeing, shopping, or dining, everything is within reach. Overall, I was really pleased with the quality and convenience this hotel offered. I would definitely stay here again and recommend it to anyone planning a trip to Dublin.

Facility under renovation , noisy and dirty. Problems with the heating and hot water. The room was recently renovated with very cheap material, and you still feel the dirt everywhere

During the day it was fine but during the night the ventilation system and boiler are still very loud. Sometimes evan louder than during the day. They painted the appartment and hallway new but didn't really air it out, so the smell of the paint is so strong. Otherwise it is good and everyone very nice.