Premier Inn Chipping Norton

Just home from a 3 night stay We arrived at the restaurant every morning just before 9:00am and were surprised to see only two members of staff on duty, including the cook. While I understand staffing shortages can occur, this did seem inadequate for what is a busy summer holiday period. Despite the staff doing their best under the circumstances, there were a number of issues that impacted the experience: Clean plates were not available and we had to wait an age There was no fresh milk available for cereal. No bacon was available, and we were told there would be a wait 8 minutes which seemed a long time. When I asked about black pudding, I was informed it would be a further 6 minutes. The cook was quiet rude after he overheard my conversation to another guest I was saying the breakfast would be good if you was a vegetarian as no meat cooked, he said oh my god, which I ignored, no apologise for having no food cooked off. He is also very OCD and temperamental regarding having all his utensils lined up on the empty trays. Due to time constraints with our plans for the day, we ended up making do with sausage, beans, and hash browns.I want to add that the food we did receive was tasty. However, the lack of efficiency and planning seemed poor availability during a peak breakfast period. On the whole it did dampen the stay, not the standards we have come to expect from Premier inn. Would I stay again to be honest no

No restaurant available No bar available Only available vending machine broken No cooked breakfast available Only 1 set of towels in a double room booked for 2 adults. Lack of working light in bathroom and no staff available to escalate to. Poor level of cleaning, someone else's hair visible in bathtub. Do I need to go on?

I have stayed at many premier inns and 5 star hotels and this one for me was so welcoming. I felt comfortable safe and secure I went with my son and daughter and on arrival they were greeted with bubbles and a kids pack. I would give this 10 out of 10

Absolutely fantastic stay the hotel was so friendly and the rooms were lovely and clean Pauline and Laura are a credit to you

Amazing one night stay here. Location is perfect, only a 5 minute walk into the town. Rooms were clean and spacious, with a lovely view of the countryside. Great sleep, didn’t hear a single peep all night long. No road noises or disturbances. Staff very welcoming and friendly.

Stayed for one night whist in the area on business. The hotel is located just north of the centre of Chipping Norton, with most of the town in easy walking distance. The hotel has a reasonable sized car park, although this costs an additional £3 (not sure why this cant be included in the room price as the location doesn’t seem to have many public transport options?). The hotel has automatic check-in machines, although there were staff in the adjacent restaurant area on hand if needed. The room was a reasonable size, and clean but had some damage / scrapes to the walls, and smelt a little musty, not helped by the fact that the window didn't open. The Wi-Fi wasn’t great but was useable. The bed was firm but comfortable and gave a good night’s sleep. The bathroom had a bath / shower combo however the temperature of the shower was moderately warm rather than hot. Breakfast was buffet style with the usual Premier Inn selection of cold and hot options.