Premier Inn Dunstable / Luton

Stayed at Premier Inn hotel for our anniversary weekend . The staff was very polite throughout our stay and were happy to recommend activities that we could do . Enjoyed our weekend away

Fast and easy check in. Amazing customer service at check in. Azra was very helpful with a taxi and directions on check out. And the two ladies in housekeeping that gave me towels and directions to the bar was also very helpful. Staff in the bar rude and on friendly also could do with some training on the policy.

Room was dirty, floor looked like it hadn't been hoovered in a while. Towels were dirty. On the positive it was exceptionally quiet.

Best nights sleep 😴 fabulous staff all 3 of them congratulations 🎊 very helpful attention to detail room was lovely and warm see you all soon 😀

Fabulous service. Family members arrived at Luton airport late on Thursday night and were very tired having returned from Ukraine. They called me for help. I spoke to the hotel reception on the phone and confirmed late check-in was possible and a room was free. I booked & paid online sending the reservation details to the travellers. The hotel pointed to the best value rate and channel for booking. The travellers arrived, parked-up, enjoyed a swift check-in and a good night’s sleep. They enjoyed breakfast and left in time to return to Wales in timer to make s presentation at Uni. They got caught out, Prem Inn’s excellent service helped them recover their situation. The reception staff member at the hotel was brilliant.

Lovely clean quiet room. A couple of minor issues. Ask how to operate electric before going to room. You have to put your card in a slot but I wasn't told this. No anti slip mat for the shower over the bath. Nearly fell getting out.