Hôtels près de Gem Towers, Durban

Le petit déjeuner était aussi très bon, mais vous pouvez réduire le sel sur votre nourriture. Et la viande est prise au four pour qu'elle ne se séche pas. Le reste de l'hôtel était absolument étonnant!!! Vous pouvez aussi changer les cuisses de la pipe. Ils étaient plutôt vieux.

L'hôtel était vraiment incroyable. L'hôtel était de la valeur de chaque centime. J'aime que je pouvais obtenir un plug international quand j'en avais besoin et que le personnel était toujours prêt à aider. Le petit déjeuner OMG!!! Néanmoins vu ni goûté quelque chose de plus délicieux. La variété de la nourriture et du service du personnel était absolument exceptionnel !!!!

Amazing experience at all levels. This sumptuous hotel is a true jewel, perfectly located in Durban beachfront. Very nice garden with swimming pool and a luxury mall with great restaurants and a ****** is accessible directly from the hotel. The staff is very friendly, polite, customer-oriented and efficient. I had a beautiful suite with Indian Ocean view. Delicious breakfast. The hotel is a few seconds away from sandy beaches and beach towels are provided. Congratulations! Highly recommended.

We had booked a 4-night stay for Indaba at this property based on previous reviews (8-12 May). We checked in and checked out straight away. The rooms were filthy, the cupboards had lots of dead cockroaches in them, and the bed linen had stains, and looked as though it was not clean. When we let the owner know she was less than apologetic and just mentioned they would change our rooms - which we assumed would be as bad. We had to scramble to find other accommodation as the travel Indaba was on. We left without staying and asked management to contact us which they have not done. I would not recommend this property to anyone.

L'hôte était très bien placé avec le temps de check-in tardif. Les chambres elles-mêmes sont confortables et sont accompagnées de tout ce dont vous avez besoin pour un bon séjour de nuit. Les salles de bains sont étonnantes et fermées récemment rénovées. Le petit déjeuner était bien préparé et à temps. L'hôte s'est assuré que le petit déjeuner était bien présenté. En général, il était très confortable et relaxant.

Les chambres sont très courtes et les télés sont très décevantes pour dire le moins. Le service est très bien servi, mais le WiFi a été désactivé de façon constante et c'est un vrai dégât qui me fait travailler de chez moi.

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

Séjour d'une nuit seulement, près de la mer, donc un excellent endroit pour la plage. Réception aéré et que l'on peut circuler. Nous étions au 2e étage, donc la vue n'est pas excellent, hormis de regarder les babouins circulant dans la ville. La chambre avec décoration d'une autre époque, plancher en marqueterie, bref, il ne maque rien, mais rien de neuf. Connexion internet avec un bon débit et facile à utiliser. Pour le petit déjeuner, c'est triple WOW, magnifique vue, on se croirait dans un autre hôtel. Totalement rénové, mise en place parfaite, buffet généreux digne des grands hôtels luxueux. Service impeccable. Juste pour cette raison, cela vaut le coup de réserver à cet endroit. L'insonorisation laisse à désirer comme dans bien des hôtels de cette génération. à recommander.