Photos de Mount Royal Hotel Edinburgh by The Unlimited Collection

Réponse de l'établissement: Dear Guest,Thank you for your feedback and for recommending us.I’m pleased to hear you enjoyed our convenient location, close to the train station and local shops, and that you found the room clean and quiet.Regarding the bed, the room you booked is equipped with a UK standard queen-size bed. We do understand that bed sizes can vary from country to country, and we appreciate your understanding.We hope to have the pleasure of welcoming you back in the future.Duty ManagerMount Royal HotelPrinces Street, Edinburgh

Réponse de l'établissement: Dear Miriam,Thank you so much for your lovely feedback. I’m delighted to hear you enjoyed our excellent service, central location, and delicious breakfast. It’s especially heartening to know that we made you feel at home – that truly means a lot to us.We greatly appreciate your kind words and look forward to welcoming you back to the Mount Royal Hotel in the near future.Kind regards,Duty ManagerMount Royal HotelPrinces Street, Edinburgh

Réponse de l'établissement: Dear arounddaworld,Thank you very much for your kind words.I’m delighted to hear you enjoyed the views, our central location, the warm service from our team, and our marvellous breakfast. Your feedback truly means a lot to us.We look forward to welcoming you back to the Mount Royal Hotel in the near future.Kind regards,Duty ManagerMount Royal HotelPrinces Street, Edinburgh

Réponse de l'établissement: Dear Guest,Thank you for your kind feedback.I’m pleased to hear you enjoyed our excellent location, close to the train station and within easy reach of many popular attractions. We hope this made your visit to Edinburgh even more enjoyable.We look forward to welcoming you back to the Mount Royal Hotel in the future.Kind regards,Duty ManagerMount Royal HotelPrinces Street, Edinburgh

Réponse de l'établissement: Dear Paris67, Thank you for your review! We're delighted to hear you enjoyed the location, service, and breakfast. We appreciate your feedback on the amenities and cleanliness and will strive to improve. We hope to welcome you again soon! Kind regards, Mount Royal HotelPrince's Street Edinburgh

Réponse de l'établissement: Dear Guest,Thank you for taking the time to leave a review; we truly appreciate it. We’re happy to hear you had a wonderful stay and enjoyed our central location, making it easier to explore the area.Your feedback is invaluable, and we look forward to welcoming you back in the future.Warm regards, Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh

Réponse de l'établissement: Dear kjq366162.Thank you for your review. We ae pleased to hear that you enjoyed our convenient location and the nice view. We understand that prices can vary depending on the season and demand. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be pleasant and enjoyed its convenient location near stores and fast-food restaurants. It's fantastic that you also appreciated our stunning views of Edinburgh Castle and Princes Street Gardens.However, we apologise for the inconvenience you experienced regarding the absence of a phone in your room. Your review is invaluable to us, and we will ensure to address this issue promptly to enhance our guests' experience.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,VickiGuest Services TeamMercure Edinburgh City Princes Street Hotel

Réponse de l'établissement: Dear Shao.Thank you for sharing your thoughts about your recent stay. We appreciate your kind words about our excellent location and buffet breakfast. I am delighted to announce that the hotel has started a refurbishment to transform the hotel. If your future travels bring you back to Edinburgh, we would be delighted to welcome you again.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel