Premier Inn Poole North

Looking for a place to spend the night while visiting a friend. Room space is up to standard and the hygiene is at par. One hiccup is during check-in, the hotel system indicated that I need to settle payment upon arrival, but in fact I have already paid up in advance. The front desk (sorry I have not asked his name) was helpful enough to sort out the problem and settled it in 5 minutes time.

Le personnel était bon et sympathique mais la nourriture était très mauvaise et l'hôtel semblait mal géré. Je n'étais pas au courant de ne pas pouvoir réserver le restaurant sans une offre de repas (médiocre sur les deux points) et quand je l'ai fait pour la nuit suivante, la nourriture était très médiocre et déficiente dans le menu à son arrivée. Le petit déjeuner était également tiède au mieux et à peu près cuit. . .

Just had a pleasant stay, having booked 2 rooms both were allocated on the 2nd close to one another, did request ground floor but thankfully lift due to knee injury. Rooms were cleaned airy and the bed was extremely comfortable. The bathroom did let it down a bit in the room we had, the toilet seat had bad stain on and the rim of the toilet when in the bath you could see did have quite a bit of yuck and need some bleach or good clean. Breakfast was ok, but my son-in-law ordered poached eggs, and these never arrived, the buffet wasn't replenished regularly enough and ran out of quite a few things. Location is very good, we used the ferry to go over to Swanage, great base and would use again, as we have done previously. Check in was a bit of a faff, only one check in machine working, problem with our booking causing bit of wait for other customers, as there isn't a specific reception, they did check us in then at the bar.