Hôtels près de Der Sonnenhang - Restaurant . Appartements, Ehrwald

Warning: A heavy brass key inscribed with your room number and the name of the hotel (Hotel Moserhof) is provided at check-in. If you misplace the key, you will be charged 140 Euro. I had the unfortunate experience of misplacing the key as it happened to slide into a hidden compar**ent in the dash of our rental car. After leaving the hotel the next morning and driving to our next destination, the key slide out. Only being 20 minutes away, I returned the key to the hotel and I was reimbursed the 140 Euro. I informed the hotel at check-out that I was not able to find the key. The owner or manager was extremely unpleasant and he forcefully informed me with an expression of anger that I would be charged 140 Euro. I informed him that I would pay the charges but that I felt that I needed to alert other travelers reserving a room at this hotel of this situation. The desk clerk had given me access to my room the evening before she departed so that I could re-enter my room for the night. I had not thought of the implication that the key could be in the hands of someone who might cause harm. The worst part of the experience was that I got very little sleep the night the key was lost. I was frightened that if someone had found the key, they had the ability to unlock there front door of the hotel and a key to my room. I moved all the chairs against the door for some security. There was no one at the front desk through the night who could assist me in changing rooms. There was a number on the front door for emergencies only. During check-out, the hotel desk clerk did not speak fluent English so it was difficult to work with her but she found a colleague who spoke English that was kind and helpful and I truly appreciated her assistance in paying for the key and resolving the issue. There are many wonderful hotels in this region, I would advise you to think carefully before reserving this hotel to avoid an unpleasant experience in the event of a misplaced room key.

Réception des communications désastre

nous avons séjourné 2 jours dans l hôtel. Le restaurant nous ayant convaincu de passer une nuit supplémentaire. L hotel en lui même est très joli avec du vitrail et du bois, vraiment ”authentique”. La chambre confortable avec du bois et un style désué tres sympathique. Le gros point faible c'est la salle de bain, qui pour le coup, le côté desue devient péjoratif. Laissant au départ un gros apriori, mais en y regardant de plus près elle était très propre. Les toilettes sont très basses et la douche tres étroite... mais bon on s y fait..conclusion : hotel qui semble hors du temps, l personnels chaleureux et ambiance familiale, restaurant vraiment très agréable avec des plats autrichiens tres bons et copieux, même avec un bébé

Wow! Quelle grande expérience familiale. Tant à faire là-bas à Burgenwelten Ehrenberg. Les enfants l'aimaient juste. L'inclinaison, les musées (y compris Ritter Ruettiger!), le pont, le château. La chambre est spacieuse, propre, confortable et la salle de bains est énorme et a des sols chauffés. Le restaurant était super et avait un menu pour enfants et nos enfants ont vraiment mangé !