The Madison Fire Island Pines

The Pines is fun and a little crazy on a weekend, but you want a little sanity where you stay (or at least I do). This boutique guest house is beautiful, peaceful, and upscale. The vibe is super friendly, the pool deck is very large and chill, and the rooms are bright, with modern bathrooms. You can tell walking in that it's professionally run - it's clean, well maintained and has nice touches - at night the whole place is lit nicely and takes on a romantic feel. It's a wonderful place to stay on the island

The Pines is fun and a little crazy on a weekend, but you want a little sanity where you stay (or at least I do). This boutique hotel is beautiful, peaceful, and upscale. The vibe is super friendly, the pool deck is very large and chill, and the rooms are bright, with modern bathrooms. You can tell walking in that it's professionally run - it's clean, well maintained and has nice touches - at night the whole place is lit nicely and takes on a romantic feel. It's a wonderful place to stay on the island.

When we arrived at The Madison Fire Island Pines, Brian welcomed us, showed us our room and leaflet with information about the house and the island. We won’t hear his voice anymore during the week. The house was in a deplorable state : peeling paint, mold. On the rooftop, broken armchairs, full ashtrays, damaged balustrade (dangerous). Outdoors : the pool is not maintained, the garden seems to be abandoned, hot tub out of order. Room : the room hasn’t been cleaned during the week. You have to pay extra fee if you want you your room to be cleaned or to it yourself (incredible when you pay 500$ per night). Breakfast : eggs only during the weekend. No granola from the second day and no yogurt from the third day. Mike who is supposed to serve breakfast doesn’t wish you good morning, is almost agressive when he serves you especially when you ask for extra coffee. Staff is really unfriendly. This opinion is shared by other guests with whom we talked several times. This house still has guests thanks to is place and its former reputation. One single tip : never get there.

This place is definitely riding on past glory. The staff are cold at best. A smile and a “good morning” would be nice. For the price, poly cotton sheets and no room cleaning is below par. We had to empty our own trash and collect cups. The breakfast is nothing, yes it’s only a continental breakfast but half the items aren’t available. The cleanliness of the place is poor ( windows, ac unit, French doors filthy). Really not worth the money and to reiterate, the manager is so unfreindly he shouldn’t be in this job.