UNA Hotels Vittoria Firenze

La chambre est propre et bien rangée, l'emplacement est pratique, le service est très bon, le barman est très patient, il vient souvent remplir le vin et demander s'il y a d'autres besoins, et demander aux invités s'ils ont besoin d'ajouter quelque chose quand ils se reposent au point. L'expérience est très bonne

Special mention to Fedele in the restaurant for the impeccable service. He is amazing also the people in the counter.

My first impression was that the room was very dark. It was ok in the daytime when you open the windows but when the curtains are drawn it feels like a bar , with a bed end bar like table and very small lights on the ceiling. That made charging your phone not that easy as sockets were down below and room was dark.The room size is good and my room ha d a garden view. But there was no tea bag/ coffee/ water in the room . You could ask for some amenities ( eg slippers) but the worst impression I had with this hotel was when I asked for a tea bag ( which is normally provided in most hotels) the reception referred me to a ‘manger’ of restaurants who said I had to pay for a tea bag ( I assume he took it to be hot tea in room, but I gave my own hot water boiler and all I need is a tea bag)

Styling Hotel, good quite area. Good service and breakfast. Personal are very friendly. But beds are very hard. Me and my friend didn’t sleep good. Woke up every night a lot of times. Now I understood- the most important thing in Hotel for me is good comfortable bed. Best regards Elena

這個地方浪漫又文藝，真的很適合來感受氛圍，太適合假日放鬆了。位置稍微偏了一點，但整體感覺還是相當棒的。

朝食が特に素晴らしかった。カプチーノに酸味も少なく、パンも非常に素晴らしい。アメニティは種類が多く頼むと準備してくれる。