Messori Suites

Yes. Liked this place. It's marketed as a B&B so I've rated based against that. It certainly has a bit of a B&B/ boutique hotel crossover model. But the breakfast was good. It was a well kept and comfortable communal and reception area. We were kindly provided with a small free upgrade on our room and the junior suite provided was great. Comfortable four poster bed. A small Balcony overlooking the street. Beautiful large bath and 'his and hers' sinks behind a screen. The walk in shower was very hi tech, with a wonderful steam room function! Modern tv with Prime Video app installed.The The staff were attentive and offered a personal touch via WhatsApp messaging. Only minor negatives were- Tea and coffee making facilities weren't great. Would have been good to have a coffee machine.The TV sound suffered a bit for being behind the fancy aesthetic glass wall- could perhaps do with a soundbar. A little bit of a walk from the centre but not too bad if you're fit and able.. All in all though very good and a lovely room.

I made a reservation for the studio but they upgraded me to this room. First on the left when you enter. Electric curtains nice shower. We only couldn't turn on the hanging lights in the shower. Couldn't find the switch. I thought it was a bit far but it's just under 10 min walk and you're in the hustle and bustle of the city. Where the famous sandwich shops is. Asked for an extra towel because we went to the spa and they provided it. They also have parking if you need it. If you don't want breakfast there is a bakery just across the street.

Best place in Florence, thank you for best service, friendly and helpful staff. Everything was clean and good quality. The breakfast was tasty. All off the rooms are big and comfortable, bathroom is big as well and equipped with everything you need.

Tired place with unfriendly staff with a "too cool for school" attitude. , Poorly cleaned and furnished rooms. Overpriced, scarce toiletries (we had to remind them to provide shampoo and shower gel). No reception (and when there is someone is not very helpful). Basic breakfast with cold and running cappuccino. A single bed quilt is provided for extra warmth for a king size bed. No wardrobe (only 8 coat hangers) and no drawers. Broker coffee maker was never replaced and no apologies offered. Impossible light in the toilet for applying makeup. No long mirror. The list could go on and on... just don't go there.

The hotel is super comfortable, spotless, very well decorated, with a small kitchen, the bathrooms are spacious and the bedroom wonderful. We stayed in the backyard with 100% privacy. The manager Fernando is extremely professional and nice. Helped us with the parking, provided information about a lot of things that we needed. The location is fantastic, far from the super tourist area, but close to everything at the same time. I will stay there again for sure.

Messori Suites has the potential to be great but it is let down by staff, one in particular - Fernando. He was polite when we first checked in and all was fine but at check out, he really let himself down. Instead of handing us a breakdown of the cost in a professional manner, he shoved the card machine in our faces and demanded we paid - also he obsessed with City Tax and couldn't have mentioned it anymore if he tried!! Not sure if he gets a cut from it... seems that way. We also asked for some recommendations for lunch on our first day and he sent us the wrong way and didn't know much at all.. as concierge, you should have all the knowledge. I travel a lot for work and have a lot of clients who visit Florence regularly but I won't be recommending Messori sadly. We had a ground floor room right by reception and it was incredibly noisy one night with someone banging on the door as they had forgotten their key card. When I mentioned this to Fernardo the next morning and asked to change rooms, he pointed to the man who has made the noise (not professional at all!) and said there was nothing he could do. Work on customer service and your knowledge of the city and you'll do better....... I must say the lady who served us breakfast was very nice and welcoming, thank you.

Belle la camera ma il letto scomodo, non si possono vendere delle suite matrimoniali con letti singoli uniti. Pulizia da rivedere, Il bagno non era pulitissimo, il box doccia non era stato pulito, la camera era piena di polvere. colazione ottima. Il personale disponibile e gentile

Ottimo rapporto qualità/prezzo!! Camera incantevole e pulizia eccellente! I ragazzi che ci hanno accolto sono stati veramente disponibili. Dista solo 20 minuti a piedi dal centro ,perciò molto comodo. La prossima volta che torneremo a Firenze, ripronoteremo sicuramente da voi!!!

Abbiamo soggiornato in questo hotel nei giorni dell’ultimo dell’anno. È stata davvero una piacevolissima scoperta. Si può definire “hotel di lusso” su tutti i fronti perché la struttura è pulitissima, i servizi offerti sono molteplici, il personale è cordiale e sempre a disposizione e le stanze sono impeccabili. Abbiamo soggiornato nella “dependance” che è una camera privata separata dalla struttura principale dell’hotel (si tratta solo di attraversare 10 m di giardino). La camera era pulitissima, moderna e con arredi minimal ed eleganti. (Il 31 ci hanno persino fatto trovare una bottiglia di champagne e dei dolci come augurio per il nuovo anno!) La reception è sempre presente per aiutarvi, nel caso non ci sia una persona fisica al desk, c’è un grande schermo dal quale risponde una persona dalla centrale operativa. La posizione della struttura è ottima, si trova a 15/10 min a piedi dal centro. Lo consiglio vivamente per chi volesse soggiornare a Firenze, nel caso tornassi in città, sicuro non spenderei altro tempo a cercare altre strutture ma opterei subito per questa ad occhi chiusi.