Corte dei Sogni Boutique Hotel & Spa

Exceptional service. So much better than the nearby 4 star hotels. Room is very clean and modern

酒店招牌很小，不太好找，是在一棟居民樓裏，説是酒店，其實更想公寓，但是服務特別好，老闆人特別nice，夜班的小妹和小黑哥也都特別好，特別健談，特別親切，問什麼都耐心的給你講解，自己不知道的還特意上網幫你查，就特別可愛

A very nice place to stay in a very nice area in Florence. A bonus is the very nice Trattoria La Madia just across the street. The hotel is small with only 13 rooms. Breakfast is nice but rather basic.

This is a wonderful, boutique hotel and we loved our stay there in September. The staff is extremely friendly and helpful. Samuel, Dario and the young woman with the big, gorgeous smile (I can’t find my note with her name on it) gave us good recommendations. She in particular provided us with many recommendations (the Sophia Loren cocktail bar) and would not accept our offered tip. Breakfast was good with a lot of choices and we enjoyed having it outside in the courtyard. The outdoor space is very quiet and a nice feature of the hotel. The hotel is in a very convenient location too. We will stay here again in the future!

Charge 70 euro late check-in fee!!! I did my online check-in 2 days prior to arrival & received an email advising me there would be a late check-in fee. I replied advising this was disappointing as I would have booked a different hotel had I known this at time of booking, but did not receive a reply. I paid for my taxi before at 1.50am and checked into the hotel by 2am. Upon arrival there was 1 man at the hotel, I was just given my room key and shown to my room. There was no mention of sorting out a payment the following morning, and if I was told this, I would have sorted it out there and then as I was not tired at the time or if I had a response to my email I would have stayed with my friends on the first night even though I had already paid for my room. The next morning when I went to reception and they did not say anything about my check-in or outstanding payment as I had paid in full at time of booking. On the last night I didn't get any fresh towels or toiletries. When I checked out, the lady at reception told me to pay 70 euro for late check-in. I said the fee was unreasonable since I advised the hotel I'd be arriving around midnight at time of booking and was not told about the fee till 2 days prior to arrival after doing the online check-in which did not disclose the fee either, she started mumbling rude remarks under her breath in Italian when I asked her to show me the fee on their website/ time of booking and she showed me the reception opening hours on their website but was not able to show me the fee anywhere. She insisted this was normal, I said I work for a hotel and it most certainly is not normal to charge a 70 euro late check-in fee when the hotel doesn't have after hours check-in procedures in place. Otherwise they should have a disclosure on the website advising that there is a late check-in fee after hours, but they do not. They just say check-in is available until 13:00. My friends stayed across the road in a stunning boutique hotel and were given an access code with keys to access their room and did not pay a late check-in fee. I explained that we have a safe for people to access keys after hours and we don't charge a late check-in fee either. I was saying the fee is not advertised anywhere and I wanted to see it in writing before I paid anything. She then said they pay 10 euro per hour for someone to stay back and check me in, now they are saying they pay 17.50 euro an hour. I said if I had known this I would have booked a different hotel or stayed with my friends for the first night, even though I had already paid for the room in full at time of booking. I said I was happy to pay 10 euro per hour from 11pm when reception closed to 2am, when I checked in, not 3am that they made up, because of a delayed flight, but was not paying the unreasonable fee of 70 euro, so she told me to take it up with the airline. She then got her colleague to tell me it was 45 euro till midnight and 75 euro after midnight and kept mumbling rud

Attention to detail is the key in this place. Meticulously clean, everything you need and very well-organised, I rate it as one of the best small hotel experiences in this price range that I have had, Dario, on the desk, was friendly and helpful (we especially appreciated him giving us some pastries to take with us when he saw us leaving early to catch our day tour out of the city!). A very convenient location, near Santa Maria Novella (the church and the station). We would also recommend the nice family-run trattoria La Madia directly across the road.