Sorriso Thermae Resort & Spa

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I have stayed here before in 2018 and it was exceptional but things seem to have changed. I advised the hotel i was a returning guest but they took little notice of that. Ischia is the neapolitan's territory and the island's infrastructure is really in need of serious investment to sustain the tourist season in the future. I posted cards in the hotel which never arrived in uk. I would not return to this hotel. Such a shame so much potential.

This is my first time here, my wife's second. She has been trying to get me here for the past two years. This time we came in a group of two couples and stayed in the exquisite Villa Giusy extension, over the hotel. Highly recommended. Il Sorriso is just super-excellent in every category. I am just sorry I didn't come years ago ! We will certainly be back at least a couple of times a year, every year, from now on. Summary; Wonderful location, amazing spa services and highest standards throughout. Amazing and super-close sea views, wonderful friendly staff, very professional but with that special warmth and dignity that comes with being an island people. As an Irishman, I appreciate and recognise these special traits. It is not just Luca and Simeone in the navettes, it is all the wonderful people from dining room to reception to pool staff who go the extra mile to check that all is well with you. We are spolied now and will expect this everywhere we go, but, in vain. There is unfortunately only one Sorriso Thermae Resort & Spa and you have to come to Ischia to find it. We have all the spa services you could want, in addition, we are right beside the justifiably famous Poiseidon Thermal Park and gardens served by the hotel navette service that also takes clients to the Spiaggia di Citara and various touristic destinations, if you really, really need to leave this oasis of comfort, pleasure and, above all, total relax. Bring some books. Your feet with sprout roots and you will develop an intense desire to just stay put and be cosseted in this paradise by these very special people. I admit it, I am still here and I am begining to wonder just how I can avoid going home.......... John

Had a really wonderful time at a very friendly hotel. The spa facilities are excellent and relaxing in the naturally heated swimming pool was just amazing. We booked half board. The breakfast was as you woudl expect, buffet, and worked well. Dinner was very good every night, with starter, main, and secondi before a sweet. Food was very good. Found the Ischia busses very easy to catch whether travelling clockwise or anti clockwise. Once you have your bearings this is easy. Also, from the hotel, you can walk down to the beach which, in March, was lovely and quiet. A very good restaurant there that was open (Il Panino). From the beach (Citara) you can walk along the coast road into Forio which is very pleasant and about 25 minutes. Recommend having a mooch around Forio.

Very very very slow internet, all bath articles very cheap, including towels, and people at the desk not so sensitive to the 4 star treatment, I’m sorry of it sounds too picky. And again, the island and the location are AWESOME. Locals also ver friendly, and local restaurants (Forio) very very good!