Avis : Ben Nevis Hotel & Leisure Club

Great hotel. Our room was large and very up to date. Parking was right near the front door. Perfect. Our meals at the pub restaurant were very good. (as well as the beer)

Very expensive for an old hotel that's falling apart. During our stay the hotel had no hot water. There was no air conditioning or fan in the room which got very hot and uncomfortable at night. The location is 30 minute walk from the town, but there is a good restaurant on premises. The swimming pool is nice and a good size. Ben Nevis is a 10 minute drive away. Would not recommend for this price unless nowhere else is available.

I absolutely recommend. The place is great, food is great, and rooms kept clean and tidy.

Found this hotel on trips.com very well ran hotel thank you will book again 👏👏👍👍⭐️⭐️⭐️⭐️⭐️

The hotel is looking and feeling very tired and dated and in serious need of upgrading.  They’re charging 2025 prices for 1980 standard services.  They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings.  There was serious problem with running hot water in the room as well as in the showers in the spa.  I overheard many guests complaining about no hot water in their rooms at reception.   Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread!  Fort William boasts artisan bakery’s so no excuse there.  During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table.  When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable.  Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard.  We were not encouraged to dine in the hotel at all. The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.   Positives:  the room was clean although all views from most rooms do not look out onto anything nice.  Temperature of the pool, steam room and jacuzzi excellent.  The lounge bar appeared to have the best atmosphere and felt like a highland hotel. Would I recommend this hotel? Definitely not!   Would I stay there again? Definitely not!

Enjoyed the heated pool, steam room and sauna. A little far from town but taxi easily available

Everything was good and just what you need

Too bad the hotel has no elevator, you have to carry your luggage up to the the room on upper floor

It's okay but will not return.

Very good location to city center and other attractions. Good service, also the swimming pool and jacuzzi were clean and was warm.

If you want the full fawlty towers experience then this is the hotel for you. A bit of a calamity throughout the whole stay… from a half cut receptionist to the bad food, this was not a good experience. I would call this hotel nothing more than a ‘truck stop’ and I felt sorry for the bus loads of tourist that were checked in and expecting to experience a Scottish hotel… what they got was a poor experience, much like mine. How do I know, I heard them complain

La stanza matrimoniale aveva due letti uniti ma uno era senza un piede perché rotto  quindi era più basso rispetto all’altro.  Abbiamo chiesto di cambiare la stanza considerando il prezzo pagato per due notti ( circa 450 euro) ma non c’erano disponibilità, il giorno dopo hanno riparato il letto.  Sia la sera tardi sia la mattina presto si sentiva il rumore delle docce del piano superiore quindi impossibile dormire o non essere svegliati.

有游泳池健身設施和餐廳，停車場足夠大還免費，感覺這在英國近一個月的自駕時很難得，服務熱心細緻，入住的體驗不錯。

相當落伍的房間設施，包括沒電梯、房間冷但被子很薄（衣櫃的舊毛毯很噁心 感覺十年沒洗過），衞生間沒下水，淋浴難用，房間是鑰匙開門，樓裏沒電梯，真的住的難受的不行。