I booked an apartment through your platform based on the pictures and description provided, but unfortunately, the reality was completely different. The room shown in the photos looked clean and hotel-like, but in reality, it was more like a garage—not suitable for humans, and hardly even for animals.
I was shocked by the horrible smell (similar to fumigation or gas), the presence of cockroaches, and the overall unhygienic and terrifying condition of the place. I couldn’t stay there at all. I only left my luggage for a short time and immediately left to look for a safer and cleaner place.
This experience was extremely disappointing. As a traveler, I was seeking both mental and physical comfort, but instead, I found myself in a very stressful and disturbing situation. I kindly request that you investigate this listing, take the necessary actions to protect other travelers, and issue a full refund as the property was completely misrepresented.
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