Banbury (M40, J11)

The stay overall was good. He had a very lovely and quiet room overlooking the Oxford canal in Banbury. The hotel is perfectly well located right next Castle Quay (main shopping centre in Banbury City Centre) There is an arcade right in front of the hotel with cinemas, restaurants, bowling, gaming meters away from the hotel. I would say the location is just great. As for the staff. They were NOT great. I believe they lack of proper training to receive, register and welcome guests.

perfect stay for a drunken night

非常不推薦，酒店默認的網絡速度非常慢，必須買5磅每天的快速網絡才能用；收走了我自帶的毛巾，僅告知衞生打掃是外包第三方的無法幫助尋找，另外我告知前台需要提前一天退房，最終不給退費。非常糟糕的一次體驗！

As a regular business user I found the service at this hotel very poor. Staff didn’t seem interested in any customers all of them gave an unhappy voice impression, the room was tired and temperature controls were working but the panel was broken making it dangerous to touch. I used the restaurant for dinner and again staff gave the place a poor atmosphere. Food was missing on the plate and looked poor. Also overhearing others waiting too long for food and some food just being forgotten. The price was on a level as the Hilton so I would expect that level of service. Why on earth premierinn charge that sort of money especially for regular business users is crazy and I’m better off being a Hilton regular.

Very easy to get to this Premier Inn just off the motorway. Staff were all friendly and helpful. We particularly enjoyed breakfast cooked by Tony. Best hotel breakfast ever. There is a Miller and Carter steakhouse on the same site which was good but the food in the Thyme restaurant at the Inn was also good in the evening. If you are there for shopping then retail park is a couple of minutes away and The Castle Quay shopping centre less than ten minutes away.

We have stayed at this hotel many times, but this time the breakfast on Saturday 14th June was excellent. Much better than the normal mass produced offering. Well done to the chef on that morning.