Hotel Forza Hakataeki Chikushi-Guchi II

Breakfast was great, free one glass of wine per guess/night, room quite big enough to open my 2 29' luggage in the same time and still have a space to walk, free coffee and chocolate 24 hrs

This was the second time I stay in here .. the first time was excellent so this time I chose again This time make time a little disappointed because of the service 1. According to the hotel cleaning policy, I placed the make up room card (orange) but when I come back… they just throw the rubbish and replace the towel and they did not tiny up the room 2 I request additional soft pillow but the staff just question me that your room have already four pillows ( two for each) .. I said that I can change from a hard one to soft one … make me feel I’m greedy and then I end the call.. later then another staff call me back that they are out of stock .. I think the communication skill is important.. if the staff just answer me that they are out of stock instead to question me my room already have two