Florasol Residence Hotel - Dorisol Hotels

Really friendly staff, good food, bus stops, just outside hotel, 2 buses to airport from there, supermarket next door, car rent and nice caffe next door, good value for money, highly recommended

Great location, beautiful view from floor 12th. Luggage room free of charge.

Muito bom

1* No A/C or heat. Rooms are cooked during the day. We stayed there late September / October. Slept with the sliding door open, but had to put up with the road noise and cigarette smoke, day and night from other rooms. It was hard to sleep at night, as the room would finally cool down at 3 a.m. 2* Did not have towels for 3 days. Asked several times a day, but still took3 days. Even then, they gave us 1-towel for everyone. 3* Hotel WiFi did not work on my laptop, it gave me a non-routable IP address, so no internet access. 4* The safe had no lock on it (see picture). 5* Took 2 days to send an iron to the room. 6* Breakfast was ok, but low-quality food. Coffee was made from instant powder dry milk(horrible tasting). Cakes had eggshells in them. I never took a second bite of any of the pastries they served. Luckily there are a few cafes 5-15 minutes away from the hotel. 7* The staff was not friendly. Especially the younger lady at the front desk. Sassy and condescending, every time. Even when asked a simple question. 8* Cracks on the wall. Broken floor tiles in the bathroom, and nasty mold(see pictures). 9* Looks like they have not updated this place in the last 20 years. 10* Our booking check-out time was 12:00 p.m., but we were asked to vacate at 11:00 a.m., even after we showed them the booking. Very rude about it as well (The same lady mentioned above). 11* We went there to drop off our luggage in the storage room. It was unlocked and unattended, with no employees, people were just walking in and out freely, able to drop/pick up any luggage. There was a sign there that the hotel is not responsible for any lost luggage (See pictures). 12* The hotel key has the hotel name and the room number printed on it in bold letters. Someone finds your key; they have access to your room and stuff. 13* Go somewhere else. Other guests we not happy either. I wonder if the positive reviews are real?

Dated, needs a massive update, breakfast a bit samey. But.... Location spot on, cleanliness second to none, hard working and happy staff. We were on the 6th floor (601) , no major noise a studio room 1 double and a single (3 of us) balcony on each side of the room which was wonderful. Only downside window in bathroom didn't open so was a little stuffy after a few days. Overall pleasant hotel, needs some work and updating not just furniture. Good base for a wonderful city.