Arts in Hotel Conde Carvalhal

Rooms were large and comfortable. Views were marvellous. Staff were fantastic. Breakfast is table service , would probably prefer buffet. Be prepared for hills , however there is a bus stop directly outside the property.

Really enjoyed this hotel! The property was gorgeous and offered breakfast for a low price that was definitely worthwhile, especially on one of the terraces in the morning. Hotel room was spacious and had a great view. Located close to old town Funchal, about 10/15 minute walk downhill. Will note that walking back to hotel requires going uphill, which gets old fast. We rented a car the second day and the hotel was able to offer garage space (very grateful). The in room minibar was always stocked for a price, which at times was convenient. Overall enjoyed our time here!

What a great place so friendly and clean and two of the cutest Labradors ive met. The staff go out the way to set an atmosphere of relaxation and ensure all needs are met, they help book trips and point great places to visit and eat at. A big thanks to Nico for his advice. its on a hill like all of funchal but not too bad and if you don't feel like (after a few glasses of wine in the nearby old town - five mins walk) then a cab is about 5 euros (top tip get them to turn on the meters I had one who didn't and charged me double). The breakfast is well worth it you get a wide selection of everything you could want and freshly made pancakes are a must and eating outside on the terrace overlooking the harbour is a great start to the day. And the gardens in the hotel are exquisite the gardener loves it he works so hard and you notice it. A definite recommendation i'd certainly return without a second thought.

This place ticks so many boxes! A beautiful hotel in a gorgeous setting with very comfortable rooms and excellent services. We spent 5 nights there. The location is quite uphill so may not be suitable for all. But for those who don’t mind a bit of walking on hills, there are lots of restaurants and bars nearby in the Old Town. The breakfast is fantastic and the rooms, big and comfortable. Strongly recommended!

What a nice experience it was to stay at the Arts In in Funchal! Wonderful staff, wonderful breakfast, wonderful suite. The location is also great, a super view over the city and just 10 minutes walk to the old town. Thank you for making our week outstanding!

Our experience has been dangerous and unhealthy. Without notifying us in advance, the hotel was undergoing renovation/redoing their hardwood floors. Toxic fumes were in our room, clothing, and bedding. Our eyes were red and throats were burning. The night manager also complained that his throat was hurting from the chemicals. We were unaware that this was going to take place and we would never have stayed in such an unhealthy area. The management did not offer to put us up in a different hotel; they told us it would get better and they changed our room. The second room was not as noxious as the first, however by the morning, the fumes were in the room. When we checked out, the very rude manager did not apologize at all for our experience and she only offered to give us free breakfast. This was the worst customer service that we ever experienced. The other workers (cleaners and kitchen staff) were very nice and hospitable and the rooms were clean. If you are going to do renovations with VOC chemicals - please close your hotel during the process and do not subject your customers and staff to the toxic fumes.