Park Hyatt Changbaishan

A really beautiful place with quiet and tranquility that allows us to recharge and reset from the hustle and bustle of city life. The location may be a tad far from changbaishan north slope- however, the hotel Concierge - a special shout out to Mr 孙浩熙 for going out for his way and beyond to help us get tickets and made arrangements even on his rest day.  The room is really beautiful and spacious, and it’s only a 10min walk out to get food and necessities. Side note is that the walkway could be better lighted, especially during winter as the dark falls after 5pm; and it was a little scary to walk out then.  In all, high recommended for anyone who needs a rest and have a full recharge! Really love the room and the impeccable service from all the staff :)

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

這次在長白山柏悦入住了兩晚，從抵達到離店都能深切感受到酒店團隊的用心。尤其是我們的管家 Joy，全程細緻體貼、周到專業。無論是提前溝通出行安排、熱情介紹周邊路線，還是入住後主動跟進需求、及時解決小細節，都讓人感到非常安心。 Joy的服務既不打擾，又恰到好處，每一次出現都能幫到我們真正需要的地方。滑雪裝備的整理、温泉與餐廳的預約、房間內的小驚喜……每一件事情都做得非常到位，讓這次旅行的舒適度提升了很多。 柏悦的環境和硬件自然是高水準，但真正讓人產生好感與記憶點的，是像Joy這樣專業且真誠的服務者。衷心感謝，也期待下次再來。 五星好評，毫不猶豫。