Das Gutenbrunn Thermen & Sporthotel

Das Gutenbrunn Thermen & Sporthotel is a 4-star hotel with notable advantages, but my stay had several drawbacks that impacted my overall experience. **Positives:** 1. **Direct Connection to Roman Thermen:** The hotel’s direct corridor connection to the Baden Roman Therme is a significant benefit, making it convenient to access the mineral baths. 2. **Spacious Rooms and Bathrooms:** The rooms and bathrooms are large, with big windows that can be opened for fresh air. 3. **Friendly Staff:** The staff was excellent—everyone from reception to cleaning and kitchen staff was helpful and friendly. **Negatives:** 1. **Bed Quality:** The mattress was too soft, and even with an orthopedic pillow, I woke up sore every morning. This poor bed quality negated the benefits of the Roman Therme. 2. **Breakfast:** Limited fresh fruit options (only apples) and mostly canned fruit. This is disappointing for a 4-star hotel in June when fresh local fruits should be available. The breakfast felt overpriced given the lack of fresh options. 3. **Room Amenities:** Missing several expected amenities: - No hair conditioner or toothpaste provided. - Limited reception hours (8 AM to 7 PM). - Hot water for drinks only available from 2 PM to 10 PM in the main hall. - No sewing kit or vanity set in the room. - Poor lighting in the room during the evening. - No laundry service or slippers provided. - No restaurant and room service. 4. **Noise:** Many windows face the parking lot, leading to noise disturbances. Cigarette smoke could often be smelled from the smoking area below, especially with open windows. **Overall:** The hotel's location and staff are commendable, but the bed quality and breakfast offerings need improvement. The hotel is overpriced for the service provided, and these issues significantly affected my stay.

Die Villa Gutenbrunn ist ein ausgefallenes Hotel, im positiven Sinn. Seine Inneneinrichtung und Dekoration ist einzigartig und hat uns sehr gut gefallen. Das Familienzimmer war sehr grosszügig und ebenfalls aussergewöhnlich lässig gestaltet. Super war der 24h-Barbereich, wo man verschiedene Spiele spielen kann und dazu etwas trinken oder knabbern kann, in Selbstbedienung (natürlich gegen Entgelt). Das Frühstücksbuffet im tollen Frühstückssaal war vielseitig und schmackhaft. Das Hotelpersonal war freundlich und hilfsbereit, das ganze Hotel sauber. Ein Plus ist sicher auch der direkte und kostenfreie Zugang zur Therme. Wir können das Hotel vorbehaltlos weiterempfehlen, insb. - aber nicht nur - als Familienhotel.