Electus Home at Windmill Upon Hills Genting

*Excellent Stay - An Unforgettable Experience* My family and I had a wonderful experience at your luxurious apartments. The apartment features a balcony with a breathtaking mountain view, where you can see the fog and clouds up close. The location is also excellent, with all essential services available right below the hotel, including restaurants and a grocery store, all within easy walking distance. The apartment is also just a 5-minute by car from Premium Outlet, which is the entrance to the cable car to Genting Highlands. The apartment consisted of 2 bedrooms, each with its own private bathroom. The living room has a fully equipped kitchen with a refrigerator, stove, washing machine, and a dining table. I would especially like to thank the management for their quick and helpful service. Upon arrival, I mentioned that I needed a 2-bedroom apartment instead of 2 separate rooms, and within just 5 minutes they arranged the perfect apartment for me. This level of service and professionalism is truly appreciated. I will definitely book with you again. Thank you so much from the bottom of my heart for this amazing experience.

Very reasonable price, very good location, easy parking arrangement, clean room with nice pool and gym room of super nice view. What beat a chill feeling of Genting when working out in the gym. Will definitely be back again

The hotel is so easy to book, but because I was the first timer , it is a bit hard...but with my son's brilliant mind so it ended well. When we enter, the room was so clean and my family felt worth it.

We were a group of three, owner was kind enough to give 2 extra pillows. Fresh bedsheet and a thin blanket was provided for the duvet mattress. Do take note that the duvet mattress is quite thin and can feel the floor, blanket provided for the duvet mattress was also very thin. Ended up placing the duvet mattress on the sofa area and secure with the chair and luggage to support the protruding mattress. Complimentary parking is free. Check in process was not as smooth as I would have liked and instructions were not super clear. Have to get the security guard to open the mail room first, then send the 200RM deposit to them before room number will be given. Pictures provided in the pdf about where to park were not very useful as well. The unit I stayed in was located in D wing, sharing lift lobby with the hotel area, which is using a different lift lobby from the other three wings. The key card to unlock the door is quite funny, placing the key card stationary would not unlock the door, had to slide the key card for the door lock to somehow detect the RFID door key. Cleanliness was quite good, and the place was relatively new. Heater was good as well, even though it stated that 10minutes was required, there was hot water only 2-5mins turning on the heater. Air con was working fine, do note that there are no fans provided. The location is good and very near the mid-hill food area. There was a clinic nearby as well which provides peace of mind. Premium outlets is a 10min drive and the peak hill is around 30mins drive up. Overall not bad for a 4 night stay. Customer service response can be improved though, suggest using 24/7 AI bot to answer basic or even advanced questions.

The hotel was absolutely amazing! The room was clean, comfortable, and beautifully decorated.. The view was stunning and relaxing ✨ Definitely one of the best hotel experiences I’ve ever had. Highly recommended!

Stayed with family of 6pax. 2 adults, 4kids. Overall comfortable. Well maintained and clean. Easy access from parking. No long wait time for lift.

Yes, kami enjoy dgn deluxe room kami. Apa yg kami perlu, semua ada. Tempat strategik dgn kemudahan tempat mkn yg senang dicari dan dekat, harga berbaloi. Mungkin kami akan datang lagi disini. Terima kasih.

We had an uncomfortable stay at this homestay. The room's air conditioner had a severe water leakage problem, which made the room hot and stuffy. Worse, the leaking water created a slippery floor, and my child and I almost slipped and fell. I spent the whole night worrying about safety and couldn't sleep well at all. The room door was also broken and hard to open or close.I do appreciate that the staff member was polite and genuinely wanted to help solve the issue quickly. However, because we were out sightseeing during the day, they couldn't check it, and by the time we came back in the evening, the maintenance team had already finished work. Although the staff had good intentions, the overall experience was still very poor and stressful for a family holiday.

Best place to stay for big group of families member. Fast response, clean, nice environment to stay.nice view and facilities.