Avis : Bosenkan

Chambres datées, bien entretenues et globalement propres. Les installations Onsen (femmes) sont très basiques et manquent de commodités. Les repas sont décevants en termes de kaseiki japonais (surtout après la première nuit), avec un faible sens de la saisonnalité et également de nature simpliste. Le petit déjeuner n'était pas copieux, tandis que le dîner était souvent froid ou déséquilibré. Une nuit ici est largement suffisante.

Location is good. Service is bad. A male staff is rude and scolded us loudly in Japanese while we were at the lobby after our dinner.

Rooms are old. Dinner and breakfast is fair, the whole hotel maintained by foreigners from south east asia. The lobby will close on 10pm, and they will force you to go back to your room.

The onsen was very nice and relaxing. Clean facilities, comfortable atmosphere, and a great experience after a long day of travel. Would gladly stay again

Everything was great. The staff was very helpful and the room was big. It has a stunning garden with a feet onsen and the private onsens are very nice.

Many facility look like too old. Request improve Air condition Japanese language and difficult to adjust. When ask reception explain not understood and help too adjust. But I am not happy this service.

As always japanese service is excellent, they are very polite and friendly. However, even with their exceptional service, it could not compensate for the poor quality of the hotel. I like the size of room, the view, and the service. This is by far the worst of my Ryokan or on-sen hotel experience. First, the hotel is so stringy since they offer very limited services in the service. There is no free water (no free drink at the on-sen that most hotels will provide after finishing bathing), no free skincare products (even in the public bath), no enough activities in the hotel (only cartoon room, table tennis and kid room). Second, the breakfast and dinner is very disappointing. Taste is ok but the quality and the quantity is very questionable why I would spend this much for these meals. Finally, they provides only 1 outdoor and 1 indoor on-sens for each male and female which is very unfortunate. The facilities need Hugh improvement. I would come back to Gero again but not stay in this hotel.

The staff were very efficient and the room was clean and comfortable. Great location and would definitely recommend.

Good location checking in checking out fasted good price to go

Everything was excellent, even though the facility is quite old, cleanliness is well maintained.  The staff are helpful and well mannered. The Japanese style food is healthy and delicious .  Most of all the onsen is excellent, makes your skin silky and gentle .

quite far from jr station but walkable and have bus transfer service dinner and breakfast are unexpectedly great both enjoyed the hida wagyu so much, very tender and juicy hotspring environment is authentic, traditional and family friendly nearby attractions are reachable

the room is big and both dinner and breakfast are very good. value for money.

The hotel is sited with a beautiful view of the river and mountains. The fact it was next to the rail tracks did not make it too noisy. The rooms were well maintained and clean. Service was good and friendly. Rooms were also spacious and comfortable. 

Great value for money. Great Japanese-style room with a great river and mountain view. Stinky smell from bathroom pipes but was acceptable if the bathroom door is shut. Nice food!