Avis : Radisson Blu Kaushambi Delhi NCR

Réponse de l'établissement: Dear Guest, Greetings of the day,Thank you for your kind feedback. We are delighted to know that you found our location convenient and our spacious rooms well-suited for your business trips. It is always our goal to provide a comfortable and hassle-free stay for our guests.We truly appreciate your support and look forward to welcoming you back for another pleasant stay soon.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for sharing your thoughtful feedback. We are delighted to know that you had a great stay and appreciated our facilities, especially the gym, ***** with the friendliness of our team.We also value your observation regarding the hotel’s structure, and we continuously work on maintaining and enhancing our property to ensure a comfortable experience for our guests.It was a pleasure hosting you, and we look forward to welcoming you again soon.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for sharing your detailed feedback. We are extremely sorry to learn about your experience and sincerely apologize for the multiple issues you encountered during your stay.Concerns regarding cleanliness, room maintenance, non-functional air conditioning and lighting controls, as well as the disturbance caused by noise are certainly unacceptable and do not reflect the standards we strive to maintain. Please be assured that your comments have been taken very seriously and shared with the concerned teams for immediate investigation and corrective action.We are equally disappointed to know that you chose to shorten your stay, and we regret the inconvenience caused. While we respect all guest opinions, we would like to assure you that we value genuine feedback as it helps us improve and deliver better experiences.We truly hope you will consider giving us another opportunity in the future to restore your faith in us and provide you with a significantly improved stay.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for your kind feedback. We’re delighted to know that you appreciated our modern facilities and found our staff to be friendly.Your encouraging words mean a lot to our team, and we look forward to welcoming you again for another pleasant stay.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for your wonderful feedback! We are delighted to know that you had a very nice experience with us.Your kind words truly motivate our team to continue delivering great service. We look forward to welcoming you again for another super stay!Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest, Greetings of the dayThank you for your kind feedback. We are delighted to know that you had a positive experience with our staff.Your appreciation is truly encouraging and motivates our team to continue delivering exceptional hospitality and service to all our guests.We look forward to welcoming you back again soon.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest, Greetings of the dayThank you for your feedback.We are pleased to know that you had a satisfactory experience with us. Your comments are valuable and motivate our team to continue delivering quality service and memorable stays for our guests.We look forward to welcoming you again soon.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for your feedback. We appreciate you taking the time to share your experience.We regret that your stay was only average and not as exceptional as we would have liked. Your comments encourage us to improve, and we will certainly work on enhancing our services and facilities.We hope to have the opportunity to welcome you again and provide you with a much better experience.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest, Greetings of the dayThank you for your excellent rating and kind feedback. We are delighted to know that you had a great experience with us.Your appreciation means a lot to our team and encourages us to continue delivering exceptional service and hospitality.We look forward to welcoming you back for another wonderful stay soon.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day, Thank you for bringing these concerns to our attention. We sincerely apologize for the multiple inconveniences you experienced during your stay, including the non-functional pool, air conditioning, Wi-Fi, and the lack of towels and toiletries in the washroom.This is certainly not the level of service and comfort we strive to provide. Your feedback has been shared with the concerned teams for immediate review and corrective action.We truly regret the inconvenience caused and hope you will give us another opportunity to offer you a much improved and seamless experience in the future.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi

Réponse de l'établissement: Dear Guest,Greetings of the day,Thank you for sharing your feedback. We sincerely regret to learn that you did not find your stay to be good value for the price and that the room did not meet your expectations.Please accept our apologies for any disappointment caused. Your comments have been noted, and we will review them to ensure improvements in our room experience and overall value offered.We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay.Best Regards, Rahat Gupta Front Office Manager Radisson Blu Kaushambi