The Beach House Resort

Generally I thought the stay was excellent. The front of house looks out onto the standby beach and sea (albeit all the hotels in that area have the main road in between them and the sand) and has a small pool and pool bar. The staff are extremely helpful and we thought made the experience so much better. For example we wanted to try and rent some bicycles from a reputable merchant and they sorted it for us in literally about 2-3 minutes (the bicycles were delivered to the front of the hotel in less than 5 minutes). We also wanted to use a sun lounger on the beach and they moved them for us before we could even ask if it was possible. They were so helpful and lovely. We made use of the spa which was good; certainly the best massage I had whilst on holiday. The bedrooms are fairly basic, but there's everything you need (you don't go to Gili T to spend all day in the hotel room!). The main issue, covered in other reviews, is the noise in the evening and early morning. There's not much the hotel can do to be fair; however, there is often thumping bass playing nearby until about 1am (that alone didn't stop me from nodding off!) and then people using the central courtyard pool from early doors. All are clearly audible in the room, so the hotel provides complementary earplugs! We had one lunch at the hotel and I thought the food was good quality (we just had pizza and chips - not very adventurous but was good!). I felt the breakfast could be improved. Service was, as ever, great but there was a list of options which felt quite restrictive. My partner asked for poached eggs on toast (not on the menu) and they were happy to do that. I asked for the noodles which were under the vegetarian section yet unfortunately they brought them out with chicken stirred in. I probably should have clarified when I ordered, but then it shouldn't really be in the vegetarian part of the menu! These are fairly minor complaints in what was an otherwise lovely stay and I would certainly recommend to others visiting Gili Trawangan.

The hotel is very well located, close to the port and the main road. This means that it is also little bit noisy. There is nice live music in front of the hotel. The hotel is well maintained, well decorated. The room is also good, We were having room that give on the inside swimming pool ( small but enough). The main inconvenient is the noise, there is 0 sound insulation. You can hear everyone speaking outside seated at their terrace late in the night. So if you want to rest or having kids, you should choose a different hotel. The breakfast is good ( 1 meal to choose) but waiting time is crazy (45 min to be served ). The personnel is helpful and great.

The location of the hotel is excellent; very close to the port and also the southern (quiet) side of the island We really liked the breakfast and the service of all staff; including Dedi at the restaurant. We will return again next time we visit Gili Trawangan