Gili Eco VillasN° 1 de la catégorie « Boutique-homestay » à Lombok
Lombok, Gili Trawangan, Lombok, West Nusa Tenggara, 83352, Indonesia
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Chambres (35)
Tout afficher
9.5/10
Laurie972
9.5/10
Laurie972
Extérieur (20)
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Restauration (13)
Tout afficher
10/10
Invité
Loisirs et amusements (18)
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10/10
Invité
Espaces publics (23)
Tout afficher
10/10
Invité
Mises en ligne par les utilisateurs (11)
Tout afficher
9.5/10
Laurie972
9.5/10
Laurie972
10/10
Invité
À proximité de l'hôtel (16)
Tout afficher
10/10
A_Pez
Autres photos de l'hôtel (34)
Tout afficher
9.5/10
Laurie972
9.5/10
Laurie972
Catégorie de photos
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Nous égalons les prix
1 nuit
Avis des voyageurs
8.9/10
Très bien
56 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.0
Commodités8.8
Service9.0
Propreté8.9
Laurie972
Bungalow 1 Chambre
Séjour au déc. 2024
En couple
47 évaluation
9.5/10
Extraordinaire
Publiée le 31 janv. 2025
Very beautiful place in front of the beach with an excellent staff and service. People are warm and very helpful if you have any questions or need any help. The rooms is clean and cozy.
The room for 2 is a bit small I will say, might need to choose a bigger option if you like having a bit more space. I will add that I thought it was a bit dark and missing some daily light inside. The bathroom outside with open sky was good until the rain and wind were too strong to actually use it. The environment around the hotel is very peaceful and not too busy compared to the center. You can easily rent a bike and go to the center at any time if you want. Very convenient. You have a very good restaurant next door with great selection or food and beverages as well.
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Réponse de l'établissement: Thank you for your detailed feedback, We're delighted you enjoyed the beachfront location, friendly staff, and peaceful atmosphere. We appreciate your suggestions regarding room size and lighting and will take them into consideration. It’s great to hear you found the restaurant and bike rental convenient and our restaurant at our villas ( Pasir Putih Restaurant & Bar) also is one of the best restaurant at north of Gili T.We hope to welcome you back for another relaxing stay.Best RegardsResort Manager
A_Pez
Villa, 1 chambre à coucher
Séjour au mai 2024
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 15 juin 2024
The villa' are very quiet and peaceful. They are next to the shore and it also provides a restaurant that's on the beach.
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Réponse de l'établissement: Dear A_pez,Thank you for your kind review and looking forward to welcoming you back in another holiday at Gili TBest RegardsResort Manager
Invité
Bungalow 1 Chambre
Séjour au janv. 2025
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 14 fév. 2025
房間乾淨整潔,服務熱情,烤魚和披薩都特別好吃
Traduire
Réponse de l'établissement: Thank you for staying with us and We look forward to welcoming you backBest RegardsResort Manager
Invité
Séjour au juin 2023
En famille
8.0/10
Très bien
Publiée le 30 juill. 2023
Très bon séjour. Les villas sont parfaites. Le service très bon. Emplacement idéal au nord de l’île (zone calme) et face à la mer. Spot de snorkeling direct en face 😍 Petit bémol pour le restaurant que l’on a trouvé cher (cocktail/plat) et trop occidentaliser à notre goût Par contre Les petits déjeuners au top ☺️
Réponse de l'établissement: Dear francois D, Thank you for staying with us and glad to hear that you are satisfied with our villas,service quality and location Looking forward to welcoming you back
Invité
Séjour au juin 2023
En famille
8.0/10
Très bien
Publiée le 26 juill. 2023
Hôtel jolie bon accueil les serveurs adorables. La chambre sommaires . La literie bonne. La plage est belle . Les cocktails au coucher du soleil extra . Les repas sont bon . Par contre quelque points noirs . La douche peu de pression et des fois pas d’eau chaude . Surtout dommage que l’hôtel ne propose pas de vélo il nous on envoyé ailleurs pour les louer et nous nous sommes fait voler un vélo que nous avons dû payer. L’expérience nous a à moitié gâché les séjours . Et malheureusement l’île est sale pas entretenue en plus il brûle des plastiques et autres , je vous dit pas les odeurs.
Réponse de l'établissement: Dear Celinemasiello, We do apologize that your experience did not meet your expectations, we will take your comments into account and improve our services in order to offer you better quality,please apologize due to island regulation hotel are unable to provide bicycle according to your feedback and will bring the issued for island maintenance. Looking forward to welcoming you back
Invité
Séjour au juin 2023
En famille
6.0/10
Publiée le 25 juill. 2023
Bien mais sans plus. Les chambres des Bungalow sont petites et certaines n’ont pas de fenêtres et seulement des volets. Pas beaucoup de transats au bord de la piscine et sur la plage. Il peut être difficile de trouver une place en journée. Certains transats sont cassés et ne sont pas changés. En revanche, le restaurant est très bon et tous les membres de l’hôtel sont très aimables et serviables. Pour le restaurant il faut bien attendre 40 min voir 1h pour être servis.
Réponse de l'établissement: Dear Yaya69002, Thank you for staying with us and glad to hear for your positive review on our restaurant is very good as well as friendliness of staff and deeply apologize for shortage of sunbed during stay and for broken sunbed as well as waiting to long for food serving we will fix immediately this issued in order to make our guest comfortable stay with us Once again thank you very much and looking forward to welcoming you back
Invité
Séjour au janv. 2023
En couple
10/10
Exceptionnel
Publiée le 11 fév. 2023
Un des endroits les plus sympas de l île Au calme, face à la mer loin des endroits bruyants et pas terribles de l île Les villas sont sobres mais élégantes Personnel ADORABLE Merci à FIFI qui a été précieuse Dîner très sympa au bord de l eau pied dans le sable Petit dej correct
Réponse de l'établissement: Dear lilianIE9419ZE, Thank you for staying with us and glad to hear that you were satisfaction with our product and service. Looking forward to welcoming you back in another holiday
Invité
Séjour au janv. 2023
En couple
10/10
Exceptionnel
Publiée le 9 fév. 2023
Super séjour dans cet hôtel où le personnel a coeur d’être aux petits soins. Super petit déjeuner copieux (pancake, salade de fruit, pain perdu…) et déjeuner très bon. Ils souhaitent faire plaisir à chaque instant Qualité prix au top . Les quantités sont la et les mets raffinés Nous recommandons vivement
Réponse de l'établissement: Dear 426myriamglm, Thank you for staying with us and glad to hear that you were satisfaction with our product and service. Looking forward to welcoming you back in another holiday
Honeysuckle2452
Séjour au juin 2024
En famille
10/10
Exceptionnel
Publiée le 9 juill. 2024
Had dinner here for 5 nights of our 7 night stay . Lovely ambience . Food was lovely the kids enjoyed the pizza and the menu had a great range for us . Cocktails and cocktails were delicious . Staff were friendly and attentive . Lively beach setting .
Traduire
6/7
Réponse de l'établissement: Dear Honeysuckle, Thank you for dining with us, We're thrilled you enjoyed the ambience, food, and our range of menu options. It's wonderful to hear the kids loved the pizza and that you found the cocktails delicious. Our staff appreciates your kind words. We hope to welcome you back soon.
Invité
Séjour au juin 2023
Autres
2.0/10
Publiée le 17 juill. 2023
This a horrible hotel!!!!!🤬 I'm really really upset My family booked this hotel for 3 nights with 6 people. There was one shower room and there was no screen in the window. The lights were dark, the bedding was dirty, and the socket wasn't enough There was only one toilet on the second floor, so we had to share with four people There was alot creaking sound on the first floor, When someone walked on the second floor, people on the first floor couldn't sleep!!!!!😡 There wasn't even a hair dryer here! They didn't tell us beforehand that they didn't have it My family got rained on in the evening and couldn't dry their hair, so we caught a cold. The hotel said they'd give it the next day, but the manager said The hotel has only three hairdryers, so other family members are using them, so they can't do it for us. That's why we couldn't use the hair dryer for two days I don't understand it. There are a lot of villas there!!!!!! They didn't clean up until I came back to my room after diving in the afternoon So I could see dead lizards and full bugs in the living room! That was so so terrible The hotel drove me crazy, so I said I would go out and asked for a refund for the rest of the money. The hotel manager apparently said she had permission from her boss for a refund and would return half of what I paid But they changed their words Eventually, I didn't get all the money back...... The hotel is no one didn't take responsibility Even they didn't say anything to the Chinese who had to check out, so they checked out late, so my family had to wait in the lobby for two hours!!!!! We didn't get any service It costs nearly $400 a night! I moved to the next hotel is Nero North It was a lot more pleasant, with two shower room and hair dryers and excellent service. It's the worst in my life... ----------------------------------------------------- 진짜 개 쓔뤠기 호텔 절대 비비비추 샤워실은 1개고 2층엔 꼴랑 변기통 하나고, 콘센트도 없고 방충망도없어서 벌레 쩔구요 2층에 삐그덕 거리는 소리가 심해서 1층사람들은 진짜 잠도 못자요 심지어 저희 가족 6명이 묵는데 헤어드라이기가 없어요...ㅋㅋㅋㅋㅋㅋ 첨부터 헤어드라이기 없다는 소리 안했구요 저녁에 비맞고 씻고나서 없길래 달랬더니 , 지금 없다고 다음날 준다고 했어요 근데 담날 다이빙 하고 돌아와서도 안줘서 말했더니, 자기네들이 헤어드라이기가 3개뿐이라 다른방에 다 쓰고있어서 저희 못준대요^^.. 결국 아빠랑 우리가족 단체로 감기걸렸구요 청소도 안해놔서 거실에 죽은 도마뱀에 벌레 잔뜩 꼬인채로 있고.... 진짜 너무 화가나서 1박요금만 낼테니 나머지 금액 환불해달라고했어요 당장 나간다고 했는데 여자 매니저가 분명 자기 보스랑 확인했다고 3박4일중 2일 금액 돌려준다고 금액 까지 보여주고 아고다로 신청하면 된다고했는데, 아고다로 신청하니 환불 거절하드라구요? 그러면서 자기들은 그런말 한적없대요 그여자 매니저 바꿔달랬더니 갠 매니저도 아니고 휴가라서 집에갔다고 ㅋㅋㅋ 다행히 왓챕 캡쳐한게 있고 너무화나서 따졌더니 아고다는 해줄게 없다고하고 겨우겨우 3분의1가격만 돌려받았어요 진짜 개 뮈췬 개 싸뀌꾼 여기 좋다는 사람들은 다 였먹으라는 심보인가봐요 참 체크인 할땐 앞에쓰던 중국인들이 체크아웃 안하고 수영하고있는데 아무 조치도 안취해서 저희 로비에서 2시간 기달렸어요 ^^ 결국 바로 나와서 옆에 네로노스 호텔갔는데 한국인이 사장님이라 훨씬좋고 깨끗하고 가격도 훨씬싸고 서비스도 최고에요 저희가족 숙소 옮기고 환호성 질렀어요 너무좋다고.... 차라리 거기가세요 돈버리고 싶은 여기 가시구요
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Réponse de l'établissement: Dear Hyoojin, Thank you for your feed back given to us in order to improve our product and service in our villas Following your feed back in three bedroom villa there are two shower which is one in master bedroom and another one is on big/huge bathroom and one sharing toilet second floor. For sound cracking floor i am not sure there is a sound from second room to first floor due to the roof on first floor is solid Please apologize for hair dryer availability during stay and through your feed back we will set in every villa for our guest comfort. For room clean up comment,we do deeply investigation to our team that our housekeeping didn't clean up base on your request on second day and please apologize for found dead lizard due to our villas living room is open air and surrounding with natural environment. For refund your money we are charge 2 nights instead of 3 nights on your regular booking since you decide to leave the villas one day earlier Our check in time is 2pm and check out at 12 noon and we need time to prepare the room for next guest and at that time you were arrive earlier than check out time have to wait until the room is ready,while waiting at lobby we are sure our team to offer you to have time at restaurant for lunch or swimming at the pool until the room is ready and served welcome drink to make your convenient. Once again thank you for staying with us with constructive feedback for our improvement. Looking forward to welcoming you back