very disappointed, the room booked is not provided, instead provide a disabilities room with a connection room. sleeping facing the connection door. very uneasy.
talk to manager, very rude, saying is their right to put us in this disabilities room (not the voucher we show them) . Also, the TV not working for 2 nights stay. staff not helpful,. the toilet overflow due to chair attached to the show., so we use towels to soak the water. No room service and the room are stuffy.
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