Kerculla Resort

Such a beautiful hotel in an amazing location. The rooms are spacious, modern and comfortable, and each room has an amazing view. The pools are beautiful, and it’s a stunning location to have breakfast and dinner. It’s a fair stroll downhill into town, but a taxi back is no problem.

I'd only give it a 4 star because it was obvious we went in the off season. The service was amazing and the staff are super helpful. The Staff upgraded our room to one with an amazing view Why not 5? Wifi wasn't available in our room but its not really a problem. But the pillows were a bit uncomfortable.

Loud remixed 90's hits during dinner, making it impossible to hear the swallows chirping around in the sunset. Asked for them to turn down the music when I was seated right in front of the speakers blasting music, but were told that it wasn't possible. Didn't feel like appropriate type of music for the situation either way, felt like I was at a fast food joint. Felt like it was maybe more for the entertainment of the overworked staff than for the guests. The food was alright for the most part (breakfast was amazing however), but the loud party music really brought down the experience. Thought a secluded 4-star hotel in the mountains would give the ultimate peaceful experience but was wrong about that. Which is such a shame because the view from the restaurant's terrace really is stunning, but I didn't feel like I could enjoy it. Service was kind of uneven, some people were really friendly and helpful, and others a quite aloof. One was glued to his phone the whole time during service, or on youtube putting on aforementioned music and loudly singing or clapping along. I've worked as a server myself at far less exclusive establishments and that behavior would not have been acceptable there. Would be fine at cheaper places but the price tag sets certain expectations. Service by the pool area also seemed really random, you mostly had to go up to the restaurant for yourself to make the order. But not allowed to walk around in your bathing suit outside of the pool area so it became quite impractical and a bit of a hassle just to order drinks there. Quality of the drinks was also quite low, at least the smoothie and the iced coffees I tried. The room was beautiful but like with service and the atmosphere you definitely see a lack of attention to detail. A loose cable was curled up in a corner of the bathroom, a couple of screws just laying around in the wardrobe drawers. The towel didn't have a loop in order to be properly hung, and the only hook available was located directly over the toilet brush. The "mountain view" from the room did include some parts of a mountain view but mainly a gravel parking space of some sort, a shed and some construction material. At least some cute donkeys walked around there from time to time. All in all a hotel with a spectacular view, nice pool area and rooms, but I regret choosing this hotel for our stay since I don't feel like I could enjoy its biggest draw.

This place is absolutely amazing! It is at the tip top of the mountain above Gjirokaster. We walked down to town, but when it’s hot, they recommend you not walk back up. We call a local taxi and he drove us back up. The room is great, ours came with a little balcony. Comfortable, quiet. There’s a restaurant on site. We had great food all over Albania, but the food here was really special. They have a traditional Albanian sheep’s milk, dessert that was really wonderful. We ate dinner here every night. There are two pools and a great view of the castle. It was just stunning. It was just unbelievably stunning! Highly recommend.