The Merchant City Inn

The location is excellent absolutely in the center and near all facilites you may need The reception staff was really friendly and helpful The room is nice and clean and have all the equipment needed For the price and location i highly recommend

酒店的位置不錯，酒店的環境還可以，但是酒店的暖氣沒法用，酒店的屋裡面有一點冷，希望酒店能修一下，期待格拉斯哥的下一次旅行。

Very nice stay, we had a nice room with 4 beds, we were a group of 4 friends visiting Glasgow and Édimbourg, the location is excellent (in the very centre of Glasgow) with very close train stations and shops. Cleaning was made daily and we liked the warm welcome

Check in was ok. The room was up steep stairs in an outer building and it was a bit of a faff getting in and out of the building door and up to the room, if you had any mobility challenges you would really struggle. The room was not clean, cheap mismatching furniture and the bathroom was filthy. I really didn't want to spend any time in the room as it felt grubby. I was on an overnight work trip and needed an early night. Around 10pm, shortly after I had settled for sleep, there was a fight outside the building and then what sounded like, a group of men entering the downstairs of the building block I was in and the shouting, banging and arguing started. I could hear the on duty receptionist trying to intervene and shouting he was calling the police. This continued on and off till around 2pm in the morning when the police did eventually come. I was really scared as the only way out of my room was down the stairs to the below floor where all this was going on. On checking out I mentioned this and was told that nothing was know about the situation and was told "I only came on duty this morning and don't know what happened". I followed up after my stay writing 4 times to the contact email, explaining what I had experienced and requested at the very least a partial refund and have never received a reply to this day...... it was the worst stay I have ever had anywhere in my 30 years of travel.

I checked in & checked out 10 minutes later. £162 for one night & the room was damaged, dilapidated & I didn’t feel safe. The public hair in the bed was the clincher. I booked another- lovely- hotel in the next street for £30 cheaper. I wasn’t offered a refund.