Glencoe House

Fifth time back at our fave place in the Highlands. For a couple well travelled and from Scotland this is up there as one of the best we have EVER been too. Situated at the bottom of the Glencoe Valley beneath the summit of Sgorr na Ciche this place is idyllic. The food. Wow !! Sebastian your skills and knowledge of your produce are out of this world and tailor the menu to suit both Heather and my needs to perfection. The staff are so attentive and friendly we will be booking visit 6 just shortly. Keep doing what you are doing. It’s the best bar none Douglas and Heather

Expectation High, Delivery Very Low - Over Priced For The Service & Accommodation Got the price we were charged we were expecting something amazing. As you drive in, the house is very impressive, the way it stands, architecture, detail etc. The views would have been amazing from our rooms, but were obscure by scaffolding, something we were not told about prior to booking or arriving. If we had known this we would have cancelled. The greeting was OK, but again nothing amazing. We were shown to our suite which at first glance looked great. However we soon discovered that our bed was a zip and link and not even connected/zipped up together! Let that sink in circa £2,000 for two night accommodation and food and we have a zip and link bed, not properly connected or lined up. The TV would not work as it just said loading all the time. We returned after the first night, to find the housekeeping team had left the rubbish from our suite and someone else’s on the desk in our hallway. We also had a guest walking into our suite via a door that had been left open off what looked like a fire escape. The BT speaker did not work and when you went to the toilet (situated directly in front of an unfrosted window, you just looked over some camping pods/lodge type accommodation. All of this was reported to the front desk at the time, they were supposedly going to sort. The only thing that happened was the rubbish was removed. The TV, BT Speaker, Bed and security issue were not addressed. When checking out, again I spoke to the front desk and supposedly the GM was going to call me! Here we are 6 months on and still waiting.

Glencoe House is an outstanding hidden gem. We stayed in Lodge 12 and were wowed by the quality and size of the accomodation. Everything has been thought of and on the one occasion we had an issue (underfloor heating) it was fixed in no time at all. The food left in the fridge and freezer for us to cook for ourselves was outstanding and zero hassle. Excellent hot tub and privacy in the large decked garden area. Staff were consistently attentive when asked, confidently polite and very helpful. Gold star service!! Can't wait to go back.