Invité
1 juillet 2023
We had no idea what to expect when coming to this hotel. We are an American family and this is our first visit to Germany. We were very happy with our stay. We travel quite a bit and live just outside of NYC and we care very much about food. Much to my surprise, we learned on check in that our meals were included in whatever package I had booked. I didn't realize that, but man, I am so happy the food was included because it was GREAT. Breakfast was plentiful and varied. Great dinner options, and something that all of us could find to enjoy (I have 2 teen boys and one younger boy). We had multiple desserts every night because it was too hard to choose. Lunch is really more of a "snack," (salad, bread, soup, dessert), but plenty of food and we were never hungry. Roland (I think that is his name) seemed to act as the maitre'd of sorts, and he knew us by name and was very friendly. Prompt service. Great coffee. STUNNING SETTING with idyllic view of the lake and the Zugspitze. We had a large room with 2 separate sleeping dens -plenty of space for a family of 5. No air conditioning -which is typical of a European hotel - but the first night was pretty warm and we couldn't keep the windows open because no screens and bugs were coming in. It would be nice if they would put screens in the windows for that reason and/or offer some fans for warmer evenings. But, even with that experience, we loved our stay. The lake is gorgeous and lots to do for the kids. Mountain biking, hiking, SUP, swimming, canoeing, etc. Most of the staff speak English - which is good since we speak zero German. Very impressed with everyone, and everyone was very friendly and helpful. Thanks for having us!
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