Station Hotel

Overall the place wasn’t completely terrible. However, upon arrival the front door was locked and nobody was at reception, we couldn’t even make it into the building before issues started to occur. We phoned the number that’s written on the front door and a lady answered and said there is a lock box on the side of the door, gave us a code and that would let us in. The code did not work and she said “if the code is not working i’m unable to help you any further”, and then she hung up. We kept trying the code and eventually got in which took us about 20 minutes. There was no one at reception, we had no idea what room we was in, had to call yet another number to find out what room we was in. The lady on the phone said there was a code to the door and told us it over the phone which let us into our room. We were in room 10 under the stairs.  The bed was okay, nothing special. However the skirting boards where falling apart and there was bits of the wall all over the floor. The bathroom door did not close, it physically did not fit the frame in the wall. There was 1 toilet roll which was paper thin, and there were 2 of us in the room. Also the shower floor was stained with what looked to be tried blood, and was “hidden” by a clear shower mat.  The worst part of all, me and my friend came back from clubbing around 3am, we got into our room and there was a man standing outside our window (we were on the ground floor), he was banging and pounding for about 5 minutes. We had the curtains shut and were sat on the floor away from the window so he couldn’t see us. However the bathroom window was wide open and he was trying to talk to us through that. We tried to phone and get hold of someone from reception but of course there was no answer. If i was you, i would avoid this place if you can. It gave us somewhere to stay for the night but i certainly won’t be attending again.

Well where do I start. So parked down the road and went to reception. The stench of body odour what horrendous. The lest you expect is for the staff to wash occasionally, unfortunately that’s only the start, to check in they just took a photo on their phone of the booking, a bit strange but ok. Got in the room and yes it was cheap so wasn’t expecting much but I can genuinely say one of the worst rooms I’ve stoped in and I’m in the military, Stains on the carpet, what looks like a fire in the shower (see pics for more) a random bit of wall paper honestly the owners should be ashamed of themselves for even selling the rooms. Keep reading it gets worse. We went out for some food and when we went to leave I realised our room wouldn’t lock. After a few times of trying the inside door handle actually fell off. We rang the number at reception( because there isn’t any one on most of the time) they said they would ring the owner and get back to us. It’s now twenty to one in the morning and they still havnt rang us to say it sorted. Please please stay away from this hotel it might be cheap but you might as well sleep on the streets. Funnily enough we booked the premier inn and they knew exactly here we had come from before we said the name of it. Avoid. This place needs to go bust and be taken over by some one who cares.

It is not a hotel, it needs to be audited to review this hotel as 3 stars- No way! Please be aware that will not have anyone at reception, if call as they just have a desk, empty and no one, arrived at 19:30 with low battery, imagine if arrived late, probably will be sleeping at train station. It was so stressful as they dont answer the phone and when they answered after 30 or 1 hour they say they were there, but did not see and over the phone, said it has room unlocked, so they keep the rooms unlocked, anyone if have access to the building, can stay in the room. After a long journey, feel tired, and face to this it really impact and you feel disgusting with your the stay, as the shower did not work and the staff informed, it needs to turn on outside of the bathroom, but until get the answer, slept without a shower, it is not safe if you are women, please avoid at max costs asyour safe is at risk, no one at reception to support and the rooms have cobwebs, overall hotel is not well kept neither cleaned. It should not be advertised as a 3 star hotel as it is more to rent for council to homeless people. The staff tried to help my son as much as she could and she was dismissed a week before, so we really thank and appreciate her for all her help as it does not seem the owner care about. It is not worth unless you feel you are super poor, homeless and not desire a decend stay, So if you book it, do not expect to have a good stay, as you can stay outside in a cold for at least 30 min or more, and the phone they dont attend prompty