Four Points By Sheraton Langfang Gu'an

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely "Mid Autumn Festival", "National Day" and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The "Eatery Restaurant", plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the "Team", whom makes the establishment a success. The "New" pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge "unlike the sister Hotel's Restaurant, The Sheraton", whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former "Regional Retail Manager", with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in "Customer Relationship Management" and "Retail Management", I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True "Managers", lead from the front, and set an example to their staff. As the case with "Samuel" the General Manager, whom always assists his team on the floor. The same can be said for "Marcus" the Restaurant Manager, whom is always "hands on" and working hard on the floor. Such "leadership" sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to "Lydia" the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, "Marcus" the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to "Molly" from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the "Management Team", whom deserve praise. As all team members provided excellent service, during our stay. Thank you to "Housekeeping", for friendly and prompt service. The team at the "Swimming Pool", also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, "Marriott" should consider, having this Hotel's "sister" Hotel, "The Sheraton, Chaobai River Hotel's Management and Team, learn about "Hospitality and Service", from this Hotel "Four Points by Sheraton, Gu'an Langfang". As in my opinion, the "The Sheraton, Chaobai River Hotel's Management" is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The "Alpacas" are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, "Foreign, and Domestic". This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Very peaceful and silent.

設施：設施完善 有淘氣堡 萌寵 游泳池健身中心等 衞生：衞生乾淨 服務：服務熱情方便 從大興機場過來也不遠 環境：環境舒適 作為喜來登，牙刷有點次 非常硬，希望可以改善 另浴缸旁邊還可以增加洗漱用品 畢竟來回取比較麻煩 親子的家庭不少，希望可以提供小童拖鞋和小童牙刷就完美了

中午到的，前台男接待很奇怪，説沒有我們在攜程的預訂訊息，然後讓三點後再來，過了大概十幾分鍾，換了一位女士接待，什麼都沒説幾分鐘就辦理了入住，莫名其妙的感覺。酒店沒有小童圍欄，泳池一個大人的二十多度，一個小泡池大概三十七八度很熱，其他的服務人員包括餐廳和打掃衞生的阿姨都很nice，對親子來説中規中矩吧

去年夏天來北野玩住過一次，現在跟那時候比簡直是降維，是淡季也不能太湊合吧！一打開被子，很多根頭髮還有一根不知道是哪裡的毛髮，一看就是上一個住客走了根本沒換新的。然後打電話讓來更換床單被罩枕套，來了兩個大媽，動作超級慢，一點也不專業嫻熟，我們就在凳子上坐着等了20分鐘。走的時候還給我們孩子的拖鞋捲走一衹，早上才找到還回來。

入住體驗超棒，入住前酒店工作人員Ada打電話詢問需求，帶小寶寶還給升級了房源還加了床位，服務很周到。 酒店地理位置優越，緊鄰中央公園和北野，適合家庭出遊及親子活動。駕車到野生動物園僅需十幾分鍾分鐘，我們也是為了去北野玩提前入住。 酒店有卡皮巴拉、羊駝 小兔兔 山羊等動物。室外滑有梯、鞦韆。此外，酒店還有泳池和健身房，泳池很棒很乾凈，小朋友玩的非常開心。