New Century Hotel

Cette fois, je suis resté avec un enfant de 3 ans, donc lors du choix d'un hôtel, j'espère que le transport est pratique et que la chambre est grande. Lors de l'enregistrement, l'hôtel propose des surclas*****ts de chambre et inclut le petit-déjeuner. La chambre est grande et confortable, et le petit-déjeuner est également bon. Le prix est super, le transport et le shopping sont très pratiques. Si vous habitez à un étage élevé, vous pouvez avoir une vue panoramique sur la ville de Huadu à perte de vue.

Le bâtiment est considéré comme ancien. Le petit déjeuner est un peu trop ennuyeux. La chambre et le drap sont toujours considérés comme propres Je pense que les toilettes ont besoin de plus d'éclairage car elles ont l'air un peu sombres.

La climatisation était bruyante toute la nuit. Les amis ont de l'insomnie toute la nuit🌚

L'endroit où j'habite est agréable et calme, j'y resterai la prochaine fois

This hotel doesn't deserves to be listed on any website as it's more of a scam than a legitimate business. The hotel advertises that it has a Pool, in reality its not operational. The hotel advertises that it has a Gym, in reality it's not operational. The hotel advertses on multiple websites including Trip.com that it has a WESTERN restaurant, in reality it's not operational. The building is in dilapidated condition with water leaking from multiple places. The fridge was stinking ans extremely dirty. Our one room ac did not go below 26 degree throughout our stay and other did not go below 34 degree Celsius. Bad product and maintainance is one thing but more than that the attitude and approach of the hotel's management towards customers is appalling at best. We were denied more than 2 water bottles even on insisting that we would be happy to pay for it. We booked multiple rooms and our friend was put in a room next to a room of which entire floor was taken off. We checked out a day earlier as it was all very unbearable no matter how hard we tried to adjust. Even with so many reported issue that hotel did not had the courtsey to even offereing an apology. Here we would like to also mention that Trip.com has no leverage or say on hotels whatsoever in resolving any issue regarding refund. We were insulted further by being offered buy a refund of CYN 50 for all the trouble they made us go through. We had awesome expereinces in all the hotels and places in China except this unfortunate place. Very bad service and cheat attitude of the hotels management. They only care about their payment and not customer expereince. No wonder there ratings are so low across all the booking platforms.

Tv not working, no hot water for shower, reception promised to send staff to help but didn't show up at all... service was not up to standard, the only good were... the bed was comfort n the overall area was quite...

Old style hotel, but very convenience

Old Hotel but convenience.