广州海月酒店(赤岗地铁站琶洲会展店)

Le préposé à la chambre a sorti mes affaires et les a posées sur le tabouret et a emporté ma bouteille d'eau dans un sac! Un peu sans voix !

Hôtel Haiyue, les chiens ne sont pas autorisés ici Il y a trop de cafards. L'attitude de la réception est extrêmement mauvaise. Je suis impatient depuis mon arrivée. C'était extrêmement mauvais de communiquer avec elle au sujet des vestiaires. Même si je facture le surclassement du type de chambre, il y en a toujours des insectes, et le rebord de la fenêtre est plein de poussière et de toiles d'araignées.

J'ai passé un bon moment dans cet hôtel.

Small, old, dirty hotel. Small and smelly room. Old furniture, price is too expensive compared to the quality.

A horrible first experience in Guangzhou which was made even worse by the unbelievably rude, aggressive and unprofessional staff. Arrived at 1:30am and we were told that there were no rooms, even after showing them our payment and booking number. Instead of admitting their mistake and trying to find a solution, the male receptionist angrily shouted at us. To avoid taking responsibility for the situation, he then phoned another member of our group who was sleeping in his room and woke up him to come downstairs even though he also had a completely valid booking paid in advance. When I asked him why he couldn't just apologise and help us relocate nearby, he again started shouting profanities and made insulting finger gestures to me and my girlfriend. What a horrible place and they don't deserve anyone's custom with that level of selfishness. Other members of our group also left the hotel one day early because of the bad rooms and even worse service. Also Trip.com should take more responsibility for listing such terrible hotels on their website instead of just offering a pathetic 200CNY compensation, which didn't even cover the cost of the taxi to the hotel from the airport, let alone make up for the extreme inconvenience caused.

Absolute joke of a hotel and should not even be considered on trip.com. The room was very small and still dirty. There were open garbage bags outside of rooms. Everything smelled of smoke and the personnel working in the hotel were very unfriendly. They refused to check my friend in and kick one out that was already checked in for no good reason. Please remove this option from trip.com as it shouldn’t even be considered a hotel option. It’s a dump!

The staff were average. But I’m astonished on how pictures can be deceiving! It was so dirty, nothing like in the picture!!! Luckily, I didn’t stay there for long. Just to sleep. I think I would have moved to a cleaner hotel.

The hotel is a really good location, however it was not the cleanest and smelled of smoke despite having a non smoking room. Also the walls were really thin.

It is what it is. Recommended if you keep your recommendations realistic.