BizStay Maurits

No integrity, we’ve been met with lies! NO COMMUNICATION! Despite being told one day prior to our arrival about the inoperative elevator which according to the staff would be repaired asap, the lift has never been repaired, so we had to carry our luggage on the steep staircases up to the 4th floor and obviously also climb up the same height each day on foot. For this reason, we called them on the second day to discuss this matter, they promised to call back on the same day and propose a solution but never showed the respect to actually call back which is pathetic. The building and the flat itself has a very uncomfortable odor. THE ADJACENT BUILDING IS UNDER RENOVATION MEANING CONSTANT NOISES OF DRILLINGS AND HAMMERS AS EARLY AS 7:10 IN THE MORNING. Of course this information is very well concealed from potential guests for obvious reasons. Many better comparable apartments can be found in the city of Hague. (Just icing on the cake, is that we have been called by a Hungarian staff member called Barbara some days after booking that they could not offer the exact apartment Maurits 6 for us which would have been on the other side of the building, further away from the construction and therefore they “upgraded” us to the 4th top floor. Apparently it was rather a DOWNGRADE but this is seemingly what we can expect from these people.)