Mercure Haikou City Center

Good location Excellent service Nearby got many restaurants

Central location and hotel is clean and tidy. The hotel staff was friendly and helpful

My family of 8 stayed at this hotel for 3 nights. Excellent front desk and housekeeping services, many of them went all out to help us. For instance, we are so impressed with this front desk lady(Ms 郭) who patiently shared various suggestions with us on where to eat and tour; when one of our smoke free room smelled of smoke, she arrange a air purifier for us and it does help to improve air quality. Housekeeping personnel made arrangements to get us 8 pairs of slippers when we want to go opposite for dinner once the typhoon has subsidized but certain areas are still very wet. Rooms are spacious and clean. Love the spread of breakfast. Walking distance to a few shopping malls. Will stay here again in my next visit to Haikou!

We booked 4 rooms on the same day of check in and was very glad we checked into this hotel. The hotel has new furnishings and rooms are clean. We were delighted with the warm customer service especially Ms Guo Lingzhen who attended to us. The location may not be the best as in a mall is right in front. We don't need that! A bit of walking will bring us to eateries and shopping. We absolutely loved the breakfast! If I were to be back in Haikou, I will not hesitate to check in this hotel again.

Location of the hotel is 10-20mins to most area, but there’s nothing around the hotel. The nearest convenience store is at least 5 minutes walk. The nearest shopping mall is a dead mall. About the room itself, I get to see some partial sea view but that’s about it. The room is facing the road, so you get to hear all the honking sound from cars and motorcycles. I am ok that the shower and toilet is split, but I don’t like the fact that there’s no where to hang towel or clothes. You have to put the towel outside of the shower room else it will get wet and go out naked to dry yourself. So think twice before booking this hotel if you are not going as a couple. I’m surprise no one mentioned about the bathrooms. About the daily breakfast, it’s international style but it doesn’t taste good at all.

Gorgeous hotel in the city only about 1km away from vast sprawling harbour parks. Good breakfast and well equipped gym. Great staff and views from the window