HUALUXE Hotels and Resorts HAINING

The hotel has good service quality, MS. Peyton has wonderful hoisted, helped me at the procedures. I recommend this hotel because his quality reception and beauty rooms.

Hualuxe in Haining is a newly built upscale hotel we really enjoyed to stay. We liked the following: * We had a spacious premium double room, which has separate shower/bath and toilet rooms. Both are remodeled nicely. The tub looks really nice but we didn't use it. There is a separate space with a day bed and a table and a chair, serving as a mini living room. The wet bar features Chinese kong fu tea setup, which is really rare. It is not for coffee lovers since they only have instance coffee. The view from the window is decent with a tree lined gated single family community within view. * The hotel's pool has the best water quality we have experienced from hotel's pools. Even better than some of the best five star hotels. There is a real time water quality monitoring system in the pool area that you can checkout the water quality yourself. Swimming in it is much more enjoyable. Remember that you need to either bring swimming cap or purchase one there to use the pool. * The hot tub in the locker room is very clean and much larger compared to other hot tubs. It is worth the soak. * The hotel lobby has extremely tall ceiling making it grand. It is well decorated, featuring a lobby bar and several traditional tea serving spaces for serenity. There is an outdoor garden that the guests can view from the lobby windows, but you can't go into the garden. * The lobby and hallways are not scented but the air feels clean and there is an air purifier in the room to keep the air clean. * We also got served with a robot to our door when we ordered extra bottles of water. It is high-tech'ish. * The single-use toothpaste is a well-known japanese brand, which is very nice. * we didn't use the gym but it looks well equipped. * the lobby bar opens till 10pm, which is nice for me to host some visitors. Room for improvement: * the sauna in the locker room is not hot enough. Only 51 C when we are there. * the spa is not yet open, they are still looking for a third party operating company. * we didn't try the restaurant but they only have Cantonese cuisine. I wish they had more local food (Haining's specialties). * the service is OK, staff are very friendly but not exceptional in terms of making you feel at home. The mini-fridge seems to have less items than the menu suggests. Perhaps because it doesn't have enough guests to keep the fridges always stuffed. * since it is really new and not yet fully ramped with occupancy, it may feel a bit empty but you can also enjoy the quietness because of that. Overall, it was well worth the money but the location is not exactly close to any tourist spot or metro station or busy shopping mall. You really go there for a nice stay. There is a good seafood restaurant next door, which is a plus.

My stay at Hualuxe was absolutely wonderful! The hotel itself is stunning — elegant, clean, and so comfortable. But what truly made our experience special was Ruby at the front desk. She was incredibly warm, professional, and went above and beyond to make sure we had everything we needed. Her kindness really stood out and made us feel right at home. Can’t wait to come back — thank you, Ruby and the entire Hualuxe team! 💛 #Hualuxe #AmazingService #HighlyRecommend

VERY large rooms with a good service breakfast looks good wanna stay here again

Very nice hotel

Good Breakfat , Very good property , overall very good ,would definitly stay again

Will stay here again in next trips

I stay at this hotel every week; it's wonderful! The staff is super attentive and dedicated. The breakfast is the best in town!

We had an absolutely delightful stay at this hotel! From the moment I arrived, the service was outstanding — the staff were warm, attentive, and always ready to help with a smile. Check-in was smooth and welcoming, which set the tone for the rest of the experience. The room was clean, comfortable, and thoughtfully designed. The bed was luxurious, and the overall ambiance made it easy to relax and unwind. We especially appreciated the small touches, like the complimentary teas and neatly arranged toiletries. The food was another highlight of our stay — fresh, flavorful, and beautifully presented. The breakfast buffet was delicious. We still think about the pastries! What stood out to me most was the décor throughout the hotel. Tasteful, elegant, and inviting, with a great attention to detail. Whether in the lobby, dining area, or hallways, everything was beautifully arranged and created a truly welcoming atmosphere. This hotel exceeded our expectations in every way. We’ll definitely be returning and recommending it to friends and family!