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4.2/5
Très bien
24 évaluation
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Évaluations vérifiées
Emplacement4.2
Commodités4.1
Service4.3
Propreté4.2
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Toutes les évaluations(24)
Évaluations positives(24)
Évaluations avec photos/ vidéo(6)
Huang zhiqiang
Séjour au mai 2024
En famille
1 évaluation
4.2/5
Très bien
Publiée le 23 mai 2024
The experience was good. Foods are very high standard. I liked the location, especially the hotel is located at the last stop for the mini bus A. Therefore, we definitely have a seat while return to train station as the starting point of it is from our hotel. 👍
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Invité
Séjour au mars 2024
En famille
9 évaluation
5.0/5
Exceptionnel
Publiée le 7 avr. 2024
Nice hotel with hot spring. Delicious dinner inside hotel room. Breakfast buffet was also yummy!
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Invité
Séjour au fév. 2024
En couple
2 évaluation
4.7/5
Extraordinaire
Publiée le 10 fév. 2024
Very nice and polite staffs. The place is very quiet and the meals are delicious in Japanese style😋
My wife, 2 kids and I had been Hakone for the first time and we stayed in the hotel for 3 days by half board in Chinese New Year. Their food, facilities and hygiene are good. That was the first time I had dinner at room in onsen hotel, they provided a closely service during our dinner. The breakfast provided by buffet, the quality and types of food are both nice. The staffs are very nice and all of them would strive to provide assistance no matter what we requested. I do recommend it for family stay, the only thing I want to suggest that it is better to make their hotel web site for public in order to let guests know them more before staying.
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Séjour au nov. 2022
Autres
0 évaluation
5.0/5
Exceptionnel
Publiée le 28 nov. 2022
I am a Japanese. I really enjoyed the stay. I like non-expensive Onsen so We stayed at Annex room. No private onsen in the room but large enough and clean(a bit old but well remodelled). If you pay more you can stay in a Private Onsen room but it costs more of course. DInner is Japanese style with good volume and taste. really good Shabushabu we had. It may be tough for people who cannot eat true Japanese food. There are options without dinner but I am not sure there are restaurants available near by. Breakfast is buffet. Mostly Japanese but bread, eggs and some western stuff available. Tamagoyaki(Japanese style baked egg) is really great. Fruits and Japanese sweet are also awesome. Onsen water quality is not great(no Onsen/sulfur smell). But rooms are clean and large. Clean cloth box with a key. Outside Onsen is available. Good shower hot water volume. Shiseido face lotion is also avaiable which is amazing. 3PM check in and 11 AM check out is great. Location is between Hakone-Yumoto and Lake-Ashi. not a city center. we went with a car but there is a 100 JPY bus service from Hakone-Yumoto. Or 1000JPY taxi. Great hospitality and service. I am not sure they can speak English but at least they will try I am sure.