Hôtels Prince à Hakone

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

La chambre est très spacieuse avec vue sur la rivière. Très pratiquement située pour la gare Yumoto et les gares de bus.

Absolutely wonderful experience. My time in Yama No Chaya Hakone was rainy throughout the time, but Hakone looked so beautiful in rain. Everyone and the entire staff was friendly, professional and extremely helpful. One staff ran out in the rain from long distance to bring me an umbrella and welcome me; there was always my shoes ready to put on whenever I was ready to go out; breakfasts and dinners were prepared and served in such artful and tasteful way that I had to take so many photos. Their services and hospitality are top notch and highlight of my trip. Thank you for the unforgettable experience .

It was a rainy day in Hakone, the last day of my trip. I did not like the idea of being outside juggling my luggage and umbrella so I found a lovely refuge at the Fujiya Hotel. Being a Saturday the restaurants had a long wait for the table, so I went to the tea lounge. The waiter was kind enough to wipe my wet luggage after showing me to my seat. Although I was not a staying guest I felt they gave excellent service. Next time I would like to stay. The rooms look beautiful, and the surroundings are steeped in history. Access is convenient from Hakoneyumoto station. About 15 minutes bus ride, and the stop is right in front of the hotel.

6 tatamis ? J'ai réservé une chambre de style japonais et j'ai regardé les avis des autres dans une certaine mesure, et j'étais préparé pour l'âge du bâtiment et l'étroitesse de la chambre, mais il n'y avait rien à craindre. J'ai passé un séjour très confortable ! Je suis allé aux sources chaudes adjacentes, Yunosato et à l'hôtel Okada, et j'ai été très satisfait des deux. Pour le dire franchement, le séchoir de Yunosato est faible et faible, donc si vous avez les cheveux longs, cela peut prendre beaucoup de temps à sécher...lol Si vous le dites à la réception, vous pourrez changer la serviette pour une nouvelle ! La seule commodité dans la pièce est une brosse à dents, alors j'ai pensé qu'il serait nécessaire pour les hommes d'utiliser un rasoir. L'emplacement était une voiture, donc je m'en fichais particulièrement, mais c'est une pente assez raide, donc j'ai eu l'impression qu'il serait difficile de marcher. De plus, j'avais fait une réservation pour un gâteau, mais il a été apporté dans ma chambre le jour même et un briquet mini-Chuckaman a été préparé, donc c'était très agréable ! Lui et moi étions très satisfaits du voyage! En plus, on a envie de rester s'il y a opportunité ! (Il y avait une femme membre du personnel à la réception qui m'a donné l'impression d'avoir froid, mais je pensais qu'elle était le genre de personne qui fait son travail calmement. Tous les autres membres du personnel sont gentils.)

Pour être honnête, cet hôtel a probablement le plus grand nombre de personnes japonaises parlant en anglais parmi tous les hôtels que j'ai séjourné jusqu'à présent! Service impecable, communication plutôt souple et bonne position à Hakone. L'hôtel vous offre une vibe vraiment relaxante, si vous trouvez quelque part juste pour refroidir et plonger dans tous ces «zen-ness», c'est ça ! Juste un petit conseil, l'hôtel est assez loin des gares de train, alors préparez le service de navette gratuit à l'avance !