Photos de Halong Palace Hotel

Réponse de l'établissement: 非常感謝您最近在下龍市選擇我們酒店，並感謝您對我們酒店設施和人員的好評。 我們很高興得知您在我們酒店過得愉快。 我們的目標始終是確保所有客人在我們這裏度過愉快的時光； 實現這一目標對我們酒店來説是一種真正的滿足和巨大的動力。 我們再次表示感謝，並期待將來再次為您提供住宿。此致敬禮。

Réponse de l'établissement: Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused by the cleanliness issues you experienced, and we appreciate your candor in bringing these matters to our attention. We would like to express our sincere apologies for falling short of your expectations in terms of cleanliness. Your valuable feedback serves as a catalyst for improvement, and we are committed to learning from this experience to enhance our services. Once again, we apologize for any inconvenience you encountered and appreciate the opportunity to address these issues. We look forward to the possibility of welcoming you back and providing you with an improved experience that reflects the high standards we aim to uphold. Thank you and best regard!

Réponse de l'établissement: 非常感謝您最近在下龍市選擇我們酒店，並感謝您對我們酒店設施和人員的好評。 我們很高興得知您在我們酒店過得愉快。 我們的目標始終是確保所有客人在我們這裏度過愉快的時光； 實現這一目標對我們酒店來説是一種真正的滿足和巨大的動力。 我們再次表示感謝，並期待將來再次為您提供住宿。此致敬禮。