Hôtels 2 étoiles à Comte de Hamilton

My stay has been more than disappointing, it is down right unacceptable. Checking in I was met with a very rude woman behind the counter who made very unprofessional comments. I booked through ******* and when I came in they tried to charge me a completely different price. I didn't hold back and I made them charge me the correct amount. Coming to our room was initially nice, but we soon found that the bedsheets were stained, the ac barely cooled the room, for a room of four we only had 2 rolls of toilet paper and one trash bag. This wouldn't be so bad but their room service only comes once every 3 days, if you are lucky. Our room service never came on the day they were supposed to, not even a knock on our door. We had to schedule them the next day and we were told that they would come between a certain time in the morning. We made sure we were not in the room before that time and didn't come back until later in the day. After an exhausting day we came back to a room that had not been touched. We decided to call the front desk using our rooms phone, only to find that it did not work. We had to make our way back down and practically begging for them to come up and clean the room. Once they did come we were met with attitude by the cleaning lady. We thought she did a good job at first, but we found out she never even replaced our shampoo and conditioner, only adding water to it. I wouldn't recommend going to the pool at least in the current condition it is in. When you first walk in you are welcomed to a loud screeching fan that fills and echos into the room. you have to talk quite loudly to even be able to hear over it. That's not the only thing you should avoid in the pool. When we first came the pool was closed but then reopened, we were told it was safe to swim, but that was not the case. All of our hair is fried, our skin dried and irritated, and our bathing suits bleached. I have grown up swimming in chlorine pools and I've never had such a negative chemical reaction such as this. I don't recommend using the stairs as it is very much a fall risk. Multiple stairs are broken and showing bare wood, missing the gripping edges. My disabled friend, when going down to let the front desk know about the cleaning not happening, took a nasty fall. All the front desk did was file a report and not do anything to fix the stairs right away. Also letting the desk know our room phone didn't work they did nothing to rectify that either. Their breakfast leaves a lot to be desired. You get two main choices and the rest is packaged milk and yogurt. Their coffees are never refilled and for the size of the hotel it's just not enough. I was able to get maybe 4 oz of coffee when coming early. I definitely recommend staying away from the turkey sausage. Tasting it I could tell something was off right away and I couldn't even eat it. My poor husband decided to try and he has been up all night and day with a stomach ache. Checking out and bringing some of these

Deja et Mme Sonya étaient fenomenaux! Ils étaient dédiés à faire en sorte que j'avais la meilleure expérience possible et qu'ils faisaient le meilleur pour répondre à mes besoins et souhaits! L'hôtel est situé dans un grand endroit confortable à l'interstate avec beaucoup d'options alimentaires à proximité.

En choisissant Best Western Heritage Inn, vous profiterez d'un séjour en plein centre de Chattanooga, (Tyner), à moins de 5 minutes en voiture de Centre commercial, Hamilton Place et Cimetière historique Silverdale Confederate Cemetery. Cet hôtel se trouve à 18,8 km de Tennessee Aquarium et à 25,8 km de Ruby Falls (cascade).La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure en saison, ou admirez la vue qui vous est offerte depuis une terrasse et un jardin. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et une salle de banquet.Tout est prévu sur place pour régaler vos papilles ! Ne manquez pas la cuisine généreuse de City Cafe, le restaurant de cet hôtel qui propose le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique. Et pour les petits creux, vous trouverez également sur place un café. Un petit déjeuner préparé sur commande est servi tous les jours de 04 h 00 à 13 h 00 moyennant un supplément.Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un espace de conférence et une salle de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.Les 100 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. Une télévision LCD 32 pouces avec chaînes par satellite assure votre divertissement et l'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

I wish there were more stars than 5 to give for this hotel. We had an exceptional experience. This was one of the cleanest hotels I have stayed. The front desk solved a problem for us and went above and beyond during our stay. We are a school group and I had worked with someone over the phone about the rooms we needed. I emailed the day before arrival and assumed all was well. Upon arrival the front desk had just heard of our group coming and didn’t have the rooms. I am not sure where the breakdown occurred but this people worked like super hero’s to accommodate us. They went above and beyond in service. I would not hesitate to stay here!

I honestly would like to know how this hotel is still open. First and foremost the front desk evening attendant was kind. Upon entering our room #116 the first step we took after opening the door was an awful smell. It was a mixture between sweat, smoke and funk. I had brought some Lysol spray with me so I just sprayed it in the air to kinda freshen the room and just kept quiet. Then the loud all night banging we kept hearing was so bad it woke me up 4 times from my sleep. The breakfast was not the best but not the worst. The lady who was handling it was the sweetest lady and she greeted each person with a smile. Yet every time we walked back to the room that smell was there. Then the shower in the room didn't work at all. We were only able to take baths. So the morning of our check out, keep in mind it's me, my 10 year old and my 8 year old who was the reason we were there for his birthday weekend. When we were checking out the front desk attendant told me the manager called her and told her to charge me a cleaning fee. I asked for what and as I was walking back to to the room the manager walks past me so I turn around and asked what was she talking about a cleaning fee. She started off by saying the room was a mess. Then she told 4 lies to my face as if I just hadn't walked out the room. She said there are pizza boxes everywhere. I said there is 1 pizza box in the room and it's sitting directly on top of the microwave. Where should I have put it? She didn't answer. Then she says there are bath and pool towels all over the floor and bathroom floor. My reply was, yes, they're towels where did you want me to put them? Again she didn't answer then she said and there's candy wrappers on the floor. I said mamm, my two sons ate Welcher's fruit snacks and the wrappers are on the floor. They are kids. There was no garbage bag because it was full a day ago so I took the garbage out myself the day before and no one came in our room at all to clean or tidy it up in the 2.5 days we were there. Not once did anyone check on our room or bring any trash bags or clean toweis. So when I started asking her why was she charging me a cleaning fee. The room itself was not dirty at all. There was no food, trash or anything wrong with that room besides the bed being unmade. Her response was I'm not gonna argue with you. I'm charging you a fee because it's gonna take her an extra hour to pick up the towels and clean the room. I let her know I was a manager for at an IHG HOTEL for 5 years and I've never seen, heard or treated anyone like that. Then she just walked off. I will be contacting corporate about it. After doing some research and reading reviews I see she has done this to several people who've stayed there. Many times. This hotel charges you extra money for any reason at all. I've never seen anything like this. The fact that I kept my mouth shut about being put in a smelly room with no shower and no housekeeping during any point of my stay to then charge me ext

À partir du moment où je marche dans le bureau, je me sentais bienvenue. Les dames du bureau avant avaient un sens de l'humour et m'a fait rire. Que ce n'est pas facile à faire après avoir conduisit à longue distance. J'ai demandé de changer les chambres en raison du bruit routier. Les dames étaient très agréables. La nouvelle chambre était propre et confortable. Le petit déjeuner --- Wow! J'ai dû prendre 3 photos parce que je ne pouvais pas l'adapter à tout dans une seule coupure. À la vérification, la dame au bureau de front m'a aidé à unifier mon compte. Excellente expérience! Je m'arrêterai ici une fois de plus quand je serai dans la région.

Ceci a été un séjour d'une nuit sur notre chemin de retour à Floride. L'hôtel était proche de I-75, si facile à partir et à partir. L'entrée et le départ étaient super rapides, les bureaux étaient très amis, mais seulement le petit-déjeuner était masqué. Chambre et douche étaient vraiment agréables. Il a été très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très bien, très Ils ont des œufs et des biscuits et des gâteaus et des œufs frais, ainsi que tous les produits réguliers (céréales, fruits, œufs durs cuits, etc.).

YOU DO NOT GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION. It was the worst experience ever which made our seven-day vacation stressful. First, they charged my card $200.00 at check-in (without notification or disclosure). They said it was a security deposit. Then they charged my card every morning, $90.00. When I checked out, I had to pay my hotel bill plus they had $460.00 in pending charges held on my account (which can take up to 30 days to clear). This put an inconvenience on our trip and my finances. That was money we had set aside for food and gas. Second, after the first night, there was no television service at the hotel. For five days, we had no entertainment. Once they did solve the problem, it was the day before our check-out and you could only get one or two channels out of thirty. Asked for a discount due to the lack of use of the amenity and was told they could not do it at the hotel. All they could do was put in a request to the manager to give me reward points. I do not want reward points - I will not be returning to any of their hotels. I had to call customer service and was still told that they would notate my concerns and could not say if I would get compensation or not. Someone would get back to me. Third, they do not want to clean your room. They lie about everything. They do not check to see if you need towels and bathroom toiletries. And, when you ask, you get one towel and one bathroom tissue. You have to keep asking for more. Six nights and I got my room cleaned twice and that was a hassle. I put a request in the day before for service through the app and the desk clerk would not make sure my room was serviced until I threatened her that I HAD IT IN WRITING - I WAS ASSURED MY ROOM WOULD BE CLEANED THE NEXT MORNING, and then she lied on housekeeping and said she just got off the phone with them and they told her that I had a do not disturb sign on my door - when they were actually in my room cleaning. Thirdly, they have two elevators, and one of them was not working. And, they do not have a service elevator obviously because housekeeping used the one working elevator and kept it tied up - you had to wait 10-15 minutes just to get the elevator. It was awful. Customer service awful.

Le personnel était très agréable et les chambres étaient propres et typiques de ce que vous attendiez. Il n'est pas un endroit pour aller aux sites locaux, mais il est dans 5-10 minutes pour la plupart de tout ce que vous voulez faire dans la région.

Se trouvant à Chattanooga (Lookout Valley Neighborhood Association), Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG est à moins de 10 minutes en voiture de Ruby Falls (cascade) et de Funiculaire Lookout Mountain Incline Railway. Cet hôtel se trouve à 10 km de Chattanooga Choo Choo et à 10,6 km de University of Tennessee at Chattanooga.Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness.Un petit-déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 09 h 30.Les équipements et services proposés incluent un centre d'affaires, un service de départ express et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.Avec un ameublement personnalisé, les 92 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux.