Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.

酒店入住體驗感太棒了，整體環境清幽舒適，乾淨衞生，特別是置身微雨清晨，茶園染翠的美景中，感覺生活和工作中的疲憊都沒有了。孩子對店裡的西湖牛肉羹和小籠包讚不絕口，期待以後假期再來入住，特別感謝管家君君全程周到熱情的服務。

早餐很豐盛，而且早餐廳正對茶園，清晨晨霧伴着採茶女背影真的太美了！老闆也很熱情❤️🔥 房屋是套房，有茶室和陽台，卧室大床正對着茶園！卧室除了大床還有個榻榻米床鋪🫢兩個洗手間很方便！ 給老闆提個小意見，兩個洗手間屋頂太醜🤣太簡陋了，拉低這個房價了……

酒店設施非常多，環境優美，睡得非常好，而且有一個很大的茶園，很適合旅遊是住宿的地方，酒店的員工都非常好，無論有什麼需求，都會盡力幫客人，而且訂房的時候還包含一個旅拍套餐，一間房間包五張相片，酒店會安排專業攝影師幫忙拍照，這次的攝影師小武，把我們都拍得非常美麗，再加上有酒店美麗的環境之下，整個拍攝過程我們都非常滿意，下次會再入住，入住體驗非常好。

每年春天來西湖必住殊勝，管家周姐姐和前台妹妹都很Nice。交通便利，靈隱西湖都步行可至。房間舒適，佈置中式風格耐品，酒店自家的茶園更添清新雅緻，早餐望着茶園發呆，九曲紅梅茶香撲鼻，美好的記憶總會讓人去而復返。酒店就餐地道杭州本幫菜也很好吃。

升了房，美妙。 管家君君服務周到。有各種要求，服務員響應及時。早餐的葱油拌麪很好吃。還可以去茶園裡喝茶。九曲紅梅和龍井都很好。古琴體驗課也特別好。下回來還住。贊。

房間乾淨，很大很寬敞，早餐很好，品質很好，品種很多，靠近茶園，酒店地理位置很好，靠近西湖和靈隱，管家君君很熱情，有小朋友睡覺還幫忙延遲了退房，很有愛心！

服務態度很好； 杭州宋式特色點心:口感好； 九曲紅梅茶一泡:好茶； 尋真舍琴茶體驗課1節:非常讚的體驗。 細節做的很好，每次需求都能很快解決，忘記體驗課要預約，老師還是一收到消息就冒雨趕過來👍

因為要去靈隱寺捐瓦，所以就想就近找個酒店。一圈看下來，感覺他家比較合適。 我定的是壹號院，有露天小天井還有茶座。置物架上有送的小點心，還有送歡迎水果，晚上還送現磨的芝麻糊，酒店在這些細節方面很用心。 壹號院每一間房都帶地暖，空調温度設定到31度以上，地暖就啟動了，所以儘管1度左右的寒冷天，倒也不覺得冷。 壹號院是非常有禪意的小院，房間也好、茶室也好，都很有意境。採取的是管家式服務，小胡管家事事想到了前面，及時提議，有需求反應速度也很快。年紀輕輕的小姑娘，不容易呢！ 他家的餐廳，味道非常不錯，因為下雨懶得出去，就在餐廳吃了晚餐，味道很不錯呢。 早餐，品種非常豐富，一位經理模樣的女士，熱心服務，幫我們拉烤爐過來取暖，給我們拿烤桔，添茶……賓至如歸的感覺。 餐廳的外圍是茶園，如果天氣不是很冷的話，可以把門打開，田園風光即在眼前。 很好的一家酒店，以後還會去。