Avis : West Lake Ele Jane Hotel (Longjing Guiyu Branch)

Hôtel incroyable ! Service impeccable ! Nous avons bénéficié d'un surclassement gratuit, d'une assistance pour les bagages et d'un petit cadeau ! L'emplacement est envoûtant, idéal pour se rendre aux sites incontournables. L'arrêt de bus est tout près. Leurs chats sont adorables. Note globale : 10/10. Je recommande vivement !

Je ne comprends pas pourquoi cet hôtel peut facturer 800 yuans par nuit. Les équipements des chambres sont très basiques et dégagent une légère odeur de moisi. La couette est très humide. Les portes des toilettes et de la douche sont transparentes. La porte de l'hôtel n'est pas ouverte 24h/24. par jour. Si vous souhaitez rentrer chez vous au milieu de la nuit, vous avez besoin d'un interlocuteur pour vous ouvrir la porte. La clé est que l'hôtel n'est pas adapté pour séjourner le week-end. Il y a un contrôle de la circulation dans la zone pittoresque le week-end. Vous devez marcher environ un kilomètre pour vous rendre au point de taxi. Il n'y a pas de navette pour l'hôtel. Il semble être très proche de diverses attractions, mais en fait ce n'est pas le cas. Ce n'est pas pratique pour se rendre n'importe où.

Perfect. Welcoming and accommodating hosts that goes over and beyond. There's also resident dogs and cats that's super cute, the dog's a bit fat :)

Staff members are friendly and helpful. Breakfast is well prepared and food quality is good.

Staying for the second time already, it is a perfectly located place for hiking in tea fields. Clean rooms, very friendly and helpful staff. The hot spring is a good addition. Very very nice.

We stayed 2 nights at Ele hotel and it was a fantastic experience. The area was more secluded but it was close to nature and quiet. The service was really good and I thoroughly enjoyed the breakfast at the 2 resident kitties were adorable. Highly recommended!

Very special place that does not feel like you are in the city at all. The hot tub was great on a chilly day.

Amazing

Ele Jane is in a very good and convenient location. Very close to the Longjing Tea village and in a natural environment. It is like staying in the forest within the city, which is a short DiDi ride away. DiDi’s were easy to hail and we never had to wait long. Our room was upgraded at no cost on arrival. We arrived early and left our luggage at the hotel to go explore the area. The hotel staff was very friendly and helpful and gave us very good advice on what the area offers. We connected on WeChat and they were fairly eager to try to communicate in English too despite the language barrier, we appreciate their efforts. They provided us with an English tourist map of the area and advised us on the bus routes etc. As can be seen in the photos the room was comfortable and spacious. Breakfast was healthy and enjoyable. Limited options but nice. Two suggestions. Provide your foreign guests with the hotel’s location pin and DiDi address. We found it challenging to find the hotel’s address in the DiDi app when we arrived at Hangzhoudong railway station (about 15km away from the hotel.) Once my husband’s DiDi got lost and he was dropped off at an entirely different address. Another suggestion. We stayed two nights and the room was not made up the second day. We were a bit disappointed as it is the first hotel we stayed at that did not provide this cleaning service. We were also disappointed that the swimming pool and hot tub was under maintenance because that was one of the reasons why we booked the hotel in Trip.com. Apart from that we enjoyed our stay. Another bonus was that the beds were comfortable and soft. The hotel is also pet friendly. Not a lot of activities offered for families with small kids, but is is close enough to many other attractions.

Great location to explore the more rural side of Hangzhou!

Had a great getaway from Shanghai. Beautiful location and very helpful and friendly staff. Showed me a great path for a long walk through beautiful scenery and villages

Nice staff!

酒店位置非常便利，出門就可以看到層林盡染的山巒，旁邊就是公交車站，往上走幾百米就到了楊梅嶺，風景不錯非常適合散步或者徒步。酒店房間設計很有風格，小細節處處體現了店家的用心。訂了酒店後，店家就主動來電聯繫，抵達的時候走到路口接我們，主動幫忙提行李。提供的免費早餐熱氣騰騰，花樣多營養豐富。店家也一直非常熱心不厭其煩給我們介紹周邊景區，給我們非常實用又富有建設性的意見。還要那衹肥嘟嘟超級乖的胖藍非常治癒。可惜我們去的時候桂花已落，不過看到了很美的楓葉🍁和銀杏。

為了賞龍井秋色訂的簡象～果然不錯，位置在滿覺隴路，雖然來時桂花已謝～但一路上桂花市集熱鬧非凡，各種品味實足的餐食咖啡小店～轉過台階便是簡象，非常難得的是酒店守着繁華路段卻十分安靜，大堂是咖啡館，可以隨時小坐哦，後院是客房，設施很棒～。前台帥哥非常nice，因第二天要早起徒步，帥哥貼心的幫忙準備早餐指點行程～贊哦👍，早餐是套餐的，量不小呢，味道也好～帶着店家的兩杯咖啡一路提神😆～ 這個位置很適合走附近幾條經典越野線路的，去十里琅璫、九溪、雲棲竹徑、梅家塢、法喜法華寺都可以徒步而至，離四眼井、太子灣也不遠。