Évaluations de Minasi Premium Hotel

J'ai réservé une bonne chambre, mais la réception m'a donné une mauvaise chambre. Il y avait de la merde dans les toilettes. C'était sale et en désordre.

Lovely staff, nice breakfast and great location. Room was a bit small and the bathroom needed upgrading

we(myself and my friend)have stayed 2 days in that hotel. Morning we went out for Halong bay trip. When we returned, my room was not cleaned and no towels & others weren't replaced. When we asked the reception, they claimed that we kept "don't disturb" tag on outside of the door. First of all those tags were not provided for us, then how we can keep that outside. To settle that issue we have asked to clean, they claimed that the cleaner already left, just provided the soap, towels & etc.. only. Morning breakfast also not so good, menu also limited. But, location wise the hotel is located in good place. All the places(Night market, beer street) are in walkable distance.

Hotel is in a very good location. Close to heaps of nice restaurants and short rides to tourist attraction. Breakfast was not too varied but decent to start the day. However, the staff’s professionalism was not as expected and seems like they can benefit more from extra training to handle guests’ requests better. A great set back,which is a pity.

A good hotel with affordable price

Good location

很好看的樣子，衞生乾淨設備完好，服務員態度很好，啦咯啦咯啦咯啦咯啦啦咯啦咯啦咯啦咯啦啦咯啦咯啦咯十二樓有自助餐

整體還算可以，離幾個旅遊景點也近。

Beaucoup de disparités dans la qualité des chambres. Nous étions en groupe et il y a eu des problèmes sur plusieurs chambres ( eau chaude, chauffage...) La mienne était au dessus de la réception... extrêmement bruyant avec les portes qui claquent et les discussions... je l'ai signalé et la 2e nuit a été meilleure ... merci. Pas de fenêtre avec rideau , juste une petite fenêtre de salle de bain avec in store ... Les joints dans la salle de bain était noirs, je l'ai signalé on m'a répondu que ce n'était pas sale ?! Personnel sympathique cependant, emplacement satisfaisant avec bon resto à proximité. Salle de petit déjeuner avec vue mais buffet très simple .

Excellent service, personnel sympathique et serviable, emplacement central, je reviendrai ici et le recommanderai à mes amis, je suis arrivé tôt mais j'ai été aidé avec un enregistrement anticipé gratuit, la réceptionniste m'a également aidé à réserver des visites à des prix bon marché, j'ai été très impressionné par leur service, j'ai hâte de revenir ici bientôt

L'hôtel est bien situé à Hanoi, juste à l'entrée du vieux quartier. Les chambres sont petites, la propreté laisse à désirer et le petit déjeuner est juste suffisant. Honnêtement, je ne le recommande pas.

Location, location, location! Quenny & Magnus checked me in & even provided a complementary room upgrade. Quenny again greeted me with her warm sincere smile and gracious help the following morning & Joyce welcomed me back that evening as if I was an old family friend, giving me a complete description of the weekend’s special events). Without exception, Minasi Premium Hotel (I can’t speak to the hotels’ other lodgings) offered incredible value, hospitality and special personal touches that made me feel very welcome. Delicious buffet breakfast spread was included, where I could eat at my leisure while enjoying an incredible view. Room was simple and attractive and pillows/bed were very comfortable. Great hot water & water pressure. Every request/inquiry was promptly addressed, and if infectiously happy & helpful staff is an indicator of a hotel’s success, I would say Minasi is as good as it gets (I’m staying in another ‘fancier’ lodging tomorrow, but wish the group I’m meeting would instead consider Minasi Premium.

Location is near Old Q, close to action yet minus the noise, Room was tiptop. Breakfast more than enough. Their secret sauce is their many English speaking staff - Matt, Joyce, Daisy, Queenie, Zacob and others - always eager to help and with a smile. Zacob esp was very respectful and generous, we know he will go far. Trustworthy arrangements for pickups and drops from/to airport. Practical suggestions from them, in moving around. Protective care during the typhoon. Would we stay again? Yes!!

Had Good time at Minasi Premium. Hanoi. Great Hospitality, Fast room service when required , Good Ambience. Good Food. And specially Best smile and co operation by receptionist Quenny Maam and Kien Bro. Friendly and Great support during stay. Thanks a lot.